Sign-in failed

Error code: AADSTS5000224

Error message: AADSTS5000224: The tenant you are trying to access has been deauthenticated and is no longer available. Try signing in using a new or private browser window. If you are a member of another tenant, you can sign in using: https://portal.azure.com/[tenant-id] or https://portal.azure.com/[tenant-domain]. Error details: interaction_required: AADSTS5000224: We are sorry, this resource is not available. If you are seeing this message by mistake, please contact Microsoft support. Trace ID: 289e754b-96f9-4f51-abde-de52d8286f00 Correlation ID: 019b0899-9d1b-7cef-a807-93d70f478b94 Timestamp: 2025-12-10 14:10:44Z

Debugging information

Browser ID: 4b4cbea2-d45e-4d5e-99bb-XXX

Hello Xiaolong Chen,

Based on your description, it looks like you’re encountering error code AADSTS5000224 when trying to access the Application in your tenant. This error typically occurs when authentication for your Azure tenant has been temporarily disabled due to a recent security incident. To resolve this, we worked with our engineering team to re-enable authentication for your tenant and now it's successfully reactivated.

You can now try signing in to your account. Please let us know if you encounter any issues or need further assistance.

If the resolution was helpful, do click Accept Answer and Yes for was this answer helpful, which may help members with similar questions.