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Microsoft Store Error After Fresh Windows 11 Install - Cannot Update or Install Apps (Error Code 0x80073D02)

Omar Faruk 25 Reputation points
2025-12-14T12:22:25.1566667+00:00

After performing a clean Windows 11 installation (Build 10.0.26200.7462), the Microsoft Store is completely non-functional and displays an error page. Unable to access, update, or install any apps including system apps like Windows Photos.

Steps Taken:

  1. Fresh Windows 11 installation completed on [December 13, 2025]
  2. All Windows Updates applied and system fully updated
  3. DISM and SFC scans completed successfully with no integrity violations
  4. Attempted multiple troubleshooting steps without success:
    • wsreset.exe (multiple attempts)
    • Complete Microsoft Store app reset via Settings
    • PowerShell re-registration: Get-AppxPackage WindowsStore | Remove-AppxPackage
    • PowerShell reinstall: Get-AppxPackage -AllUsers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppxManifest.xml"}
    • DISM /Online /Cleanup-Image /RestoreHealth (completed successfully)
    • sfc /scannow (no violations found)
    • Multiple system restarts
    • Killed all Store-related processes before reinstall attempts

Error Details:

  • Microsoft Store shows error page: "Sorry about that! Something went wrong."
  • When attempting to reinstall Store via PowerShell, receive error: "0x80073D02: The package could not be installed because resources it modifies are currently in use"
  • Winget shows: "Failed when searching source; results will not be included: msstore"
  • Unable to update system apps (Windows Photos, etc.) through any method

System Information:

  • OS: Windows 11 Pro (Build 10.0.26200.7462)

Impact:

Cannot update or install any Microsoft Store apps, including critical system apps like Windows Photos. This affects core Windows 11 functionality and user experience.

Request:

Need assistance to resolve Microsoft Store functionality or alternative method to properly register/update built-in Windows 11 apps.
Screenshot 2025-12-14 171838

Windows for home | Windows 11 | Microsoft Store
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Answer accepted by question author

John DeV 164.2K Reputation points Independent Advisor
2025-12-14T13:00:01.0166667+00:00

Hi, good day!

Please let me know if you have tried the methods below.

  • If you have a third-party VPN or Antivirus installed, please try to temporarily uninstall it then check if the issue persists.
  • Please try changing your Region to United States if it helps.
  • Please try signing out your Microsoft Account from the Microsoft Store then sign-in again
  • Please try connecting on another network such as your phone's mobile hotspot.
  • Make sure your Date and Time is correct.

I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below.

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