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New Xbox series x. Verified login on phone yet stuck on spinning circle on Xbox. Unusable 🥲🥲🥲

Glenn 5 Reputation points
2025-12-14T05:59:12.1066667+00:00

Can’t access my Xbox account on new Xbox series x. Approved login from phone yet just spins and does nothing on Xbox. Unusable. Joke.

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  1. Glenn 5 Reputation points
    2025-12-15T04:48:50.1233333+00:00

    Did not fix issue. Still can’t login.

    1 person found this answer helpful.
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  2. Q&A Assist
    2025-12-14T05:59:23.82+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If you're experiencing a spinning circle on your Xbox Series X after verifying your login on your phone, here are a few troubleshooting steps you can try:

    1. Check Xbox Services Status: Sometimes, Xbox services may be down. You can check the status of Xbox services on the Xbox Status page to see if there are any outages.
    2. Restart Your Xbox: A simple restart can often resolve temporary issues. Hold the power button on the console for about 10 seconds to turn it off, then turn it back on.
    3. Switch Sandboxes: If you're developing or testing, ensure that your device is set to the proper development sandbox. You can use xblpcsandbox.exe for switching sandboxes instead of the Windows Device Portal, which is not recommended for this purpose.
    4. Check Xbox Services Enablement: Ensure that your game is Xbox services-enabled. You can verify this in the Partner Center under your game's settings.
    5. Re-add User: If you are still having issues, you may need to re-add your user account. You can do this by calling XUserAddAsync without the AddDefaultUserSilently option to ensure a user is added properly.

    If none of these steps resolve the issue, consider reaching out to Xbox support or posting on the forums for further assistance.

    1 person found this answer helpful.
  3. Gérard Oomens 121.4K Reputation points Volunteer Moderator
    2025-12-15T11:08:52.1066667+00:00
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