Miscellaneous topics that do not fit into specific categories.
Hi, I'm John! I will help you with this.
Are you trying to create a brand-new email address (for example, a new @outlook.com email), or are you trying to add an existing email address into Outlook?
If you already have an email account but it’s not working in Outlook
That usually means Outlook is having trouble signing in or syncing.
Could you let me know:
- Are you using Outlook on the web or the Outlook app (Windows, Mac, mobile)?
- What type of email is it (Outlook/Hotmail, Gmail, Yahoo, or a work/custom email)?
- Do you see any error message, or does it just keep asking you to sign in?
Click "Add comment" to let me know.
Regards,
John J.D.