How to cancel 365 subscription and refund my money

To cancel your Microsoft 365 subscription, you can follow these steps:

1. Go to the Microsoft 365 admin center.
   • If you're using the Simplified view, select Subscriptions.
   • If you're using the Dashboard view, go to Billing > Your products.
2. Select the subscription you want to cancel.
3. On the subscription details page, in the Subscription and payment settings section, select Cancel subscription.
4. In the Options for canceling your subscription pane, select Cancel now or Cancel before the next renewal date, then select Next.
5. Select a reason for why you’re canceling, provide optional feedback, then select Cancel now.
6. Repeat these steps to cancel all active subscriptions.

Regarding a refund, if you cancel your subscription within seven days after the start or renewal, you may receive a prorated credit or refund. If more than seven days have passed, you will not be eligible for a refund, but you can turn off recurring billing to prevent future charges.

Make sure to save any important data before canceling, as access to your data will be lost once the cancellation is effective.

References:

• Cancel your subscription in the Microsoft 365 admin center
• Determine your cancellation option