How do I request a refund for a paid subscription to Microsoft 365

To request a refund for a paid Microsoft 365 subscription, you typically need to follow the refund policies set by Microsoft. If you have canceled your subscription, you may be eligible for a prorated refund depending on the timing of your cancellation and the type of billing account you have.

1. MCA Billing Account: If you have an MCA billing account and you cancel within seven days of the start or renewal of your subscription, you can receive a prorated refund. After this period, you will not receive a refund, but you can turn off recurring billing to prevent future charges.
2. MOSA Billing Account: If you have an MOSA billing account, you may also receive a prorated credit or refund if you cancel after starting or renewing your subscription.

For specific instructions on how to request a refund, you may need to contact Microsoft support directly or refer to the billing section in your Microsoft account.

References:

• Cancel your subscription in the Microsoft 365 admin center
• How and when to request a credit from Microsoft