Thanks for sharing the details, Robert! Quick test to isolate the problem
Try this:
Open Word
- Create a New Blank Document
Paste text there
- Works → the original file is restricted, continue with the checks below.
- Doesn’t work → Word installation or activation issue, check activation:
Go to File → Account
Under Product Information:
- It should say Product Activated
If not:
- Sign in with the account used to activate via Microsoft
Check 1 - if the document is in Protected View
If Word only lets you copy text but not edit it, the file is usually opened in Protected View.
How to fix
- Open the document
- Look at the yellow bar at the top
- Click Enable Editing
Once enabled, full editing (typing, pasting, formatting) works immediately.
Check 2 - The document may be Read-Only or locked
Check Read-Only
- Click File → Info
- If you see Read-only, Protected, or Editing restricted
- Click Enable Editing or Edit Anyway
Check Restrict Editing
Go to Review → Restrict Editing
If it’s on, click Stop Protection
- (No password = instant unlock)
Check 3 - The file might be a PDF or converted file
Word lets you copy text from PDFs but limits editing unless converted.
Fix
- Close the file
- Open Word
- Click File → Open
- Select the PDF
- When prompted, click OK to convert
After conversion, editing works normally.
Check 4 - You may be in Viewing Mode (not Editing Mode)
Fix
- Look at the bottom-right of Word
- If it says Viewing:
- Click Edit Document
- Or switch to View → Print Layout
See if this helps. If you need further assistance just let me know.
Best regards,
Kimberly