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My country won't change no matter what I try

caiping lin 20 Reputation points
2025-12-24T04:34:36.01+00:00

I've done so much research about this! I came back from china like a long tima ago like 4 to 5 months ago and it still says i am in china. even though i am in australia right now. i asked copilot and they said to try to change it into New Zealand and then back to australia but it still doesn't work. another option i saw was to earn points again in australia so i did i earnt a lot. i remember i send an email i think or a message to the Microsoft group but i still didn't get a reply. I really want to change my location to australia which is where i am right now, but it says i am in china. I check settings and account info, it says i am in australia. ut wen i go to the dashboard to earn/redeem points is says i am in china the reason why i want it to changeScreenshot 2025-12-24 131025

it because on my microsoft rewards, it says i am still on the go and in china! so i can only get rewards in china,like things that we would like to get rewards in china. please help me, i had this problem for a long time, i tried resloving it like month ago and it didnt work so i tried agian and still didnt work. please help, thank you

Moved from System Center Operations Manager

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

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Jeronimo Fuerte 39,850 Reputation points Independent Advisor
2025-12-24T16:17:26.08+00:00

Hi! That banner usually appears when Microsoft Rewards detects activity from a different country/region than the one your Rewards market is currently set to because your network/IP looks like you’re “traveling”. If you’re using a VPN/proxy (or any tool that masks location), it can trigger this and may put the Rewards account at risk, because Microsoft’s Services Agreement specifically prohibits concealing or misrepresenting your location to access services.

https://www.microsoft.com/en/servicesagreement/

If you’re not using a VPN and you’re not actually in a different country/region, the best next step is to submit a report to Microsoft Rewards Support so the Rewards team can review the account from their side (this is the primary support channel for Rewards issues).

https://rewards.bing.com/support

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