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How to fix open Virus & threat protection, error "Your IT administrator has limited access to some areas of this app"

chu hop 5 Reputation points
2025-12-24T17:05:52.6333333+00:00

When i try to open Virus & threat protection, it says "Your IT administrator has limited access to some areas of this app". I tried to find a solution but none of them worked, i tried deleting other accounts, i deleted 3rd party anti-virus and i tried using cmd and none of them worked . So if you got a different way to fix it, please help me. Thank you.

Windows for home | Windows 11 | Security and privacy

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  1. Lester Bernard Reyes 80,290 Reputation points Independent Advisor
    2025-12-24T17:42:04.7333333+00:00

    Hi, I'm Bernard, a fellow Windows user. I'm happy to help!

    This happens when there is a corrupted file in the Windows Defender folder or a reconfiguration is needed. First, you need to check if you have a work or school account:

    Open Settings> Click Accounts> Click Access work or school, then disconnect the account there, if no account or already disconnected, and if you have the same issue, follow the steps below:

    Note: Before doing the steps, I suggest completely uninstalling the third-party anti-virus first.

    Method 1. Reinstall Windows Defender

    Open the registry, then go to

    Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender

    Then delete the Windows Defender folder, restart the PC, and recheck it.

    If the issue persists, I suggest doing an in-place upgrade, wherein it will update the device to the latest version and repair all issues without deleting any files.

     

    Kindly follow the steps from this link:

    https://learn.microsoft.com/en-us/answers/questions/4252110/how-to-run-in-place-upgrade-in-windows-11

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