how do I manually install an update

Hi,

Here is a direct link to download and install KB5072033 directly from the Microsoft Update Catalog:

https://www.catalog.update.microsoft.com/Search.aspx?q=KB5072033

If the issue persists, in the search bar, type Winver and hit Enter.

Please share a screenshot of that window.

To manually install a Windows update, you can follow these general steps:

1. Download the Update: Visit the Microsoft Update Catalog website and search for the specific update (in your case, KB5072033). Download the appropriate version for your system.
2. Run the Installer: Once the update file is downloaded, locate it in your downloads folder and double-click on it to run the installer.
3. Follow the Prompts: Follow the on-screen instructions to complete the installation. If prompted, restart your computer to apply the changes.

If the update still won't download or install, you may want to check for any issues with your Windows Update service or consider using the Windows Update Troubleshooter to resolve potential problems.

References:

• Microsoft Security Bulletin MS07-025 - Critical
• Install SQL Server servicing updates