cant add metered billing to github

Question

cant add metered billing to github

Zweli Khumalo 20

Cant add metered billing to azure. Says subscription does not exist

Suchitra Suregaunkar 14,410 Reputation points Microsoft External Staff Moderator

2025-12-22T01:50:14.0166667+00:00
Hello Zweli Khumalo

Thank you for posting your query on Microsoft Q&A platform. For further investigation could you please share us the below asked details?

What is the subscription type (Pay‑As‑You‑Go, EA, Sponsorship, Student)?

Are GitHub and the Azure subscription in the same Azure AD tenant?

Do you have Owner or Billing Admin permissions on the subscription?

Is the subscription Active and Marketplace purchases enabled?

Thanks,

Suchitra.
Zweli Khumalo 20 Reputation points

2025-12-22T18:53:27.41+00:00

I received an email from Microsoft saying I can use my startup credits for copilot
Suchitra Suregaunkar 14,410 Reputation points Microsoft External Staff Moderator

2025-12-25T08:46:32.2366667+00:00

Hello Zweli Khumalo

Please let us know if the suggested resolution helped/ addressed your concern. If it did, we’d appreciate your feedback on the proposed resolution as it helps others with similar issues.

If the resolution did not help, feel free to share more details about the challenge you’re still facing. Any additional information such as your current issue or specific errors will help us perform a deeper analysis and provide more targeted guidance.

We’re happy to continue assisting and work with you toward the right solution.

Thanks,

Suchitra.

3 answers

Your answer

Suchitra Suregaunkar 14,410 Reputation points Microsoft External Staff Moderator

2025-12-22T01:50:14.0166667+00:00

Hello Zweli Khumalo

Thank you for posting your query on Microsoft Q&A platform. For further investigation could you please share us the below asked details?

What is the subscription type (Pay‑As‑You‑Go, EA, Sponsorship, Student)?

Are GitHub and the Azure subscription in the same Azure AD tenant?

Do you have Owner or Billing Admin permissions on the subscription?

Is the subscription Active and Marketplace purchases enabled?

Thanks,

Suchitra.
Zweli Khumalo 20 Reputation points

2025-12-22T18:53:27.41+00:00

I received an email from Microsoft saying I can use my startup credits for copilot
Suchitra Suregaunkar 14,410 Reputation points Microsoft External Staff Moderator

2025-12-25T08:46:32.2366667+00:00

Hello Zweli Khumalo

Please let us know if the suggested resolution helped/ addressed your concern. If it did, we’d appreciate your feedback on the proposed resolution as it helps others with similar issues.

If the resolution did not help, feel free to share more details about the challenge you’re still facing. Any additional information such as your current issue or specific errors will help us perform a deeper analysis and provide more targeted guidance.

We’re happy to continue assisting and work with you toward the right solution.

Thanks,

Suchitra.

Answer 1

Hello Zweli Khumalo

This error occurs because Azure Metered Billing is supported only for specific Azure subscription types. If the subscription is Azure Sponsorship, Azure for Students, Free Trial, or disabled/canceled, Azure intentionally rejects the request and returns “Subscription does not exist”, even though the subscription is visible in the portal.

Supported subscription types:

Pay‑As‑You‑Go
Enterprise Agreement (EA)

Not supported:

Azure Sponsorship
Azure for Students
Free Trial
Dev/Test
Canceled or Disabled subscriptions

Metered billing requires an active Pay‑As‑You‑Go or Enterprise Agreement subscription.

Thanks,

Suchitra.

Answer 2

swey 11

To select an Azure subscription, you must have owner permissions to the subscription.

https://docs.github.com/en/billing/how-tos/set-up-payment/connect-azure-sub

Additional Supported subscription types:

MSDN (available to choose for now) [MS-AZR-0029P]

Confirmed Not supported:

Azure Sponsorship (not available) [MS-AZR-0036P]

0 comments

Answer 3

If you are unable to add metered billing to Azure and receiving a message that the subscription does not exist, it could be due to a few reasons:

Incorrect Directory: Ensure that you are signed in to the correct Azure directory. You can switch directories by selecting your account at the top right of the Azure portal and choosing the correct directory from the list.
Permissions: You need to have the appropriate permissions to create or manage subscriptions. Make sure your account has at least the Contributor role within the subscription or resource group.
No Active Subscription: If there are no subscriptions associated with your account, you will need to create one first. You can add a subscription by navigating to the Azure portal and following the steps to create a new subscription.

If you continue to experience issues, consider checking the Azure documentation for troubleshooting subscription problems or creating a support request for further assistance.

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cant add metered billing to github

3 answers

Your answer