reinstall my keyboard
How to reinstall keyboard when missing from Device Manager?
My keyboard works in BIOS setup but not after starting Windows.
Edition Windows 11 Pro
Version 25H2
Installed on 30/12/2025
OS build 26200.7462
Experience Windows Feature Experience Pack 1000.26100.275.0
Keyboard not showing in Device Manager.
Having to use on screen keyboard.
Help please
Windows for home | Windows 11 | Settings
3 answers
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Sumit 43,796 Reputation points Volunteer Moderator2026-01-01T15:38:55.55+00:00 Hi Ian,
Is it an HP Device? I have seen some HP Laptops with the same issue.
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AI answer
2026-01-01T15:04:42.1266667+00:00 If your keyboard is not showing in Device Manager but works in BIOS, you can try the following steps to reinstall it:
- Check Connections: Ensure that your keyboard is properly connected to the computer. If it's a USB keyboard, try connecting it to a different USB port.
- Run Hardware Troubleshooter: Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters. Look for the hardware troubleshooter and run it to detect any issues.
- Update Drivers: If the keyboard is still not visible in Device Manager, try updating your drivers:
- Right-click on the Start button and select Device Manager.
- Click on the "View" menu and select "Show hidden devices".
- If you see your keyboard listed, right-click on it and select "Update driver".
- If it’s not listed, proceed to the next step.
- Scan for Hardware Changes: In Device Manager, right-click on the top node (your computer's name) and select "Scan for hardware changes". This may prompt Windows to detect the keyboard.
- Uninstall and Reinstall Drivers: If the keyboard appears but doesn’t work, right-click on it and select "Uninstall device". After uninstalling, restart your computer, and Windows should automatically reinstall the driver.
- Check for Windows Updates: Make sure your Windows is up-to-date by going to Settings > Update & Security > Windows Update and checking for updates.
- System Restore: If the keyboard was working previously, consider performing a system restore to revert to a point when it was functioning.
If none of these steps work, you may need to consider that there could be a hardware issue with the keyboard itself or compatibility issues with Windows 11 version 25H2.
References:
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