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How to reinstall keyboard when missing from Device Manager?

Ian Binks 0 Reputation points
2026-01-01T15:03:32.3+00:00

My keyboard works in BIOS setup but not after starting Windows.

Edition Windows 11 Pro

Version 25H2

Installed on ‎30/‎12/‎2025

OS build 26200.7462

Experience Windows Feature Experience Pack 1000.26100.275.0

Keyboard not showing in Device Manager.

Having to use on screen keyboard.

Help please

Windows for home | Windows 11 | Settings
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3 answers

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  1. Lemuel Nuumaalii 0 Reputation points
    2026-01-06T04:34:57.1333333+00:00

    reinstall my keyboard

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  2. Sumit 43,796 Reputation points Volunteer Moderator
    2026-01-01T15:38:55.55+00:00

    Hi Ian,

    Is it an HP Device? I have seen some HP Laptops with the same issue.

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  3. AI answer

    2026-01-01T15:04:42.1266667+00:00

    If your keyboard is not showing in Device Manager but works in BIOS, you can try the following steps to reinstall it:

    1. Check Connections: Ensure that your keyboard is properly connected to the computer. If it's a USB keyboard, try connecting it to a different USB port.
    2. Run Hardware Troubleshooter: Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters. Look for the hardware troubleshooter and run it to detect any issues.
    3. Update Drivers: If the keyboard is still not visible in Device Manager, try updating your drivers:
      • Right-click on the Start button and select Device Manager.
      • Click on the "View" menu and select "Show hidden devices".
      • If you see your keyboard listed, right-click on it and select "Update driver".
      • If it’s not listed, proceed to the next step.
    4. Scan for Hardware Changes: In Device Manager, right-click on the top node (your computer's name) and select "Scan for hardware changes". This may prompt Windows to detect the keyboard.
    5. Uninstall and Reinstall Drivers: If the keyboard appears but doesn’t work, right-click on it and select "Uninstall device". After uninstalling, restart your computer, and Windows should automatically reinstall the driver.
    6. Check for Windows Updates: Make sure your Windows is up-to-date by going to Settings > Update & Security > Windows Update and checking for updates.
    7. System Restore: If the keyboard was working previously, consider performing a system restore to revert to a point when it was functioning.

    If none of these steps work, you may need to consider that there could be a hardware issue with the keyboard itself or compatibility issues with Windows 11 version 25H2.


    References:

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