"Looks like you don’t have access" when creating new video on Clipchamp

The error message "Looks like you don’t have access" when trying to create a video in Clipchamp typically indicates that there are permission issues related to your access rights. Here are a few steps you can take to troubleshoot this issue:

1. Check Permissions: Ensure that you have the necessary permissions to create and edit videos in Clipchamp. If you are part of an organization, you may need to contact your administrator to verify your access rights.
2. Access Location: Make sure you are accessing Clipchamp from the correct Microsoft 365 account that has the permissions set up. Sometimes, using a different account can lead to access issues.
3. Clear Cache and Cookies: If you are using a web browser, try clearing your cache and cookies or using a different browser to see if the issue persists.
4. Check for Service Status: Occasionally, there may be service outages or issues with Microsoft 365 services. You can check the Microsoft 365 service status page to see if there are any ongoing issues.
5. Contact Support: If the problem continues, you may need to reach out to Microsoft support for further assistance, especially if you believe your permissions should allow you to create videos.

By following these steps, you should be able to identify and resolve the access issue you're experiencing with Clipchamp.

References:

• Microsoft Clipchamp
• Error when opening a file in Teams: You don't have access to this file