Share via

I don't have any sound on my computer. Can you help me please?

Sheila Jackson-Cobbs 25 Reputation points
2026-01-14T18:19:31.13+00:00

I don't have sound on my computer. Can you please help me ?

Microsoft Edge | Audio and video playback | Windows 10
0 comments

Answer accepted by question author

  1. Q&A Assist
    2026-01-14T18:19:38.9966667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If you're experiencing no sound on your computer, here are some steps you can follow to troubleshoot the issue:

    1. Check Audio Drivers: Open Device Manager and ensure that your audio drivers are installed and functioning properly. You can update the drivers by right-clicking on your audio device and selecting "Update driver".
    2. Set Correct Playback Device: Right-click the speaker icon in the taskbar, select "Open Sound settings", and ensure that the correct output device (like your laptop speakers) is selected.
    3. Run Windows Troubleshooter: Go to Settings > System > Sound, and under "Output", click on "Troubleshoot" to run the audio troubleshooter.
    4. Check for Windows Updates: Sometimes, audio issues can be resolved with cumulative updates. Go to Settings > Update & Security > Windows Update and check for updates.
    5. BIOS/Firmware Check: Ensure your BIOS is up to date, as audio initialization can sometimes depend on firmware.

    If these steps do not resolve the issue, it may be a hardware problem, and you should consider contacting your device manufacturer's support for further assistance.

    References:

    1 person found this answer helpful.

1 additional answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Ferdinand Nanalig 28,940 Reputation points Independent Advisor
    2026-01-14T18:55:35.12+00:00

    Hello, I am an independent consultant and welcome to Microsoft Q&A.

    I'd be happy to help you with this problem.

    Please hover your mouse over the sound icon at the lower right-hand corner, then right-click it and click Troubleshoot Sound. Let the troubleshooter finish its task, then this should either resolve the problem or display an error message.

    If that doesn't work, we need to remove the Audio driver from the Device Manager and restart the PC to reinstall it.

    Here are the steps to completely remove a Device from your computer.

    Step 1. Use shortcut keys Windows key + X.

    Step 2. Select Device Manager.

    Step 3. Expand the entry Sound, Video, and Game Controllers. Right-click the problematic device, which is either Realtek Audio, or AMD High-definition Audio, or High-Definition Audio, depending on the audio device installed in your PC, and select Uninstall device.

    Step 4. You need to check the option Delete the driver software for this device and then click the Uninstall button.

    Step 5. Reboot the computer.

    After the reboot, please see if the problem is fixed.

    If that still does not work, please visit the support website of your laptop or desktop and then download and install the latest Audio driver then restart the PC.

    0 comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.