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I acquired Github pro pack through that , I came to claim my Azure credits , but I couldn't it's not verifying my academic status

SERIL EVANJALINE S 0 Reputation points
2026-01-13T13:16:29.0366667+00:00

For azure credits my academic status is not being verified . And also , I'm getting malicious mails in the name of Microsoft asking to contact them reg the credits . I gave them my number in mail . Someone called , and 100 percent they didn't sound like customer service .Screenshot 2026-01-13 184327.png

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  1. Leonardo Mariano Côco 155 Reputation points
    2026-01-15T01:27:03.1066667+00:00

    Hi — I’ve seen this sit in “In progress” longer than the 1–7 day guidance, even when everything is submitted. At this point the only real way to get a status is an Azure Support ticket (portal → Help + support). Include your tenant ID, Trusted Signing account name, and the email used for verification. I wouldn’t re-submit a second request unless Support asks — it usually just creates another item in the queue.

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