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My website Insole.in has been indexed on Google but is not getting indexed in Bing. It has been well over 2 months now. My Bing local listing is indexed but even with Indexnow, manual submissions my site isn't getting indexed. I get the crawl status as pending for each of the URLs. All other SEO checks like whether Bing bot is blocked, noindex tags everything is checked for. Google shows no issues but I can't find a solution with Bing. Please help. I have no answer to give to my clients why we aren't able to get the site indexed on Bing.
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Thanks Noel. Live URL results. URL can be fetched and indexed by Bing. It shows 2 SEO issues which I believe shouldn't be a deal breaker when it comes to indexing.
Now as far as response code is concerned, again I am getting a 200 response code here
I am not sure what else can be done
Have you used the suggestion at https://support.microsoft.com/en-us/topic/how-to-report-a-concern-or-contact-bing-1831f0fe-3c4d-46ae-8e57-16c487715729? When you are signed into the Webmaster toolbox, is there a support option there? It is likely only available when you are signed in.
I logged in but the page comes blank for me
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Hi @Blue Digits ! Have you been able to resolve this issue? I'm experiencing the same with my client currently.
Yes I was able to but not via technical fixes. I had to reach out to someone I knew at Microsoft who then put me in touch with one of the teams involved with indexing and for some unknown reason they had just not included us in the index though everything was good.
They told me that they have now manually lifted the penalty and I should see my site appearing in a few days which it did. There wasn't anything fundamentally wrong with my website. It just got excluded.
Thank you for getting back to me so quickly @Blue Digits ! Interesting that you mention that there was a penalty, as I think this is generally associated with something being wrong with the site (or at least Bing thinking there is). Did they provide any context as to why you were on the list at all?
Hi,
Thank you for sharing your question. I hear your frustration, especially with clients waiting for answers; it’s stressful when everything looks technically fine on your side yet Bing still won’t pick the site up.
Empathy: You’ve done the right things verifying the site, checking robots and noindex, using IndexNow and manual submissions so it’s reasonable to expect progress by now, and the persistent “pending” state can feel like a black box.
Reason and resolution: On Bing, “submitted” or “pending” via IndexNow or URL submission doesn’t guarantee crawling or indexing; Bing still evaluates discoverability, accessibility, quality, duplication, and overall site signals before prioritizing crawl and index. Your next best steps are to confirm technical accessibility with Bing’s own diagnostics, remove any crawl blockers or redirects that differ for Bingbot, ensure the homepage and key category URLs return stable 200s without soft-404s, and strengthen internal and external linking so Bing has reasons to crawl and rank. Use the URL Inspection tool to compare “Index” versus “Live URL” and act on any messages it returns; this is where Bing will state why a URL can’t appear and what to fix, and it lets you request indexing after you remediate.
Please follow these steps.
First, confirm what Bing sees now. In Bing Webmaster Tools, run URL Inspection on your homepage and a few representative product/category URLs. Check both “Index” and “Live URL,” review the HTTP response and HTML Bing fetched, and note any “can’t appear” or crawl/index errors; if you fix issues, use the “request indexing” control.
I hope this helps.
Best Regards,
Noel