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How can I reset my passkey if I don't remember it?

Kelsey 0 Reputation points
2026-01-16T23:40:33.2666667+00:00

I forgot to write down my passkey, and unlike the PIN option I can't reset it if I don't remember it! I've been trying different versions of it, and I'm kind of freaking out..

What I've done so far is:
-Delete is from Passkey Settings in Window Settings

-Delete it in Advanced sign in

but I still get asked for the passkey!!

I'm sorry if I seem incompetent, but I hope I get an answer..

Microsoft Security | Microsoft Defender | Other
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  1. AI answer

    2026-01-16T23:40:39.0466667+00:00

    If you have forgotten your passkey, unfortunately, there is no direct way to reset it like you can with a PIN. You will need to remove the orphaned passkey from your device or passkey authenticator and then re-register a new passkey after cleanup. This typically happens if the passkey was deleted from your Security info or removed due to policy changes, but the local credential was not cleaned up.

    Here are the steps you can follow:

    1. Remove the orphaned passkey from your device or passkey authenticator.
    2. Re-register a new passkey after the cleanup.

    Make sure to follow the registration process carefully to avoid any issues in the future.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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