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There were some problems with the Windows system, such as being unable to use Copilot, couldn't use screencap (Windows + Shift + S), couldn't use Photos to open images, always showing "Scanning and repair C drive", etc. Therefore, I reset my PC once and it was all good. However, after I restarted it, it showed to repair the C drive again, and after going to the desktop, suddenly I couldn't use any functions. I couldn't even open the browser, which I could still it before. No matter what I clicked, Edge, Photos, Copilot, Outlook, etc., all showed the same error code 0xc0000022.
Answer accepted by question author
Click the power button on your Start Menu
Press the Shift Key and click Restart
Your PC will boot into the Windows Recovery Environment
Go to Troubleshoot - Advanced Options - Command Prompt
Type this command and press Enter:
chkdsk C: /f /r
Wait for that command to complete, run this command 3 times, one at a time.
chkntfs /x c:
Type this command and press Enter:
fsutil dirty query c:
What is returned from that command?
my system in is chinese language, showing 磁碟機 - c: 未變更. It means the c drive is not changed.
Thank you for that information.
If you have now completed that process.
Open the Settings App.
Go to System - Recovery, then click the 'Reinstall Now' button in the 'Fix problems with Windows Udpates', and wait for that process to complete, you should then have a stable and responsive system.
The "Reinstall Now" button is grey, with a caption saying that this option is not current available
In that case, the best option is to perform an in-place repair with the Windows 11 ISO.
Please ensure you download the ISO in the same language as you use for the Windows UI, follow the steps, this is then not like re-installing Windows, it is just like an update and your personal files, settings and installed software will not be affected.
Click this link:
https://www.microsoft.com/software-download/windows11
to download the Windows 11 ISO
When the ISO file completes downloading
Disconnect from the Internet
Disconnect all external devices with the exception of a mouse or keyboard.
Temporarily disable any 3rd party Anti-virus you may have installed
Then, in Windows File Explorer, double click the ISO and then run Setup.exe and select the Install option.
Very Important - ensure you select the option to keep your files and apps.
I'm afraid that I could not download the Windows 11 ISO from the website as when I opened the browser, the error code 0xc0000022 popped out.
Try a different browser or an in-private tab, or you may need to download the ISO on another PC and transfer it to your PC.
Oh when it's installing, it said the computer now does not meet the system requirement for Windows 11. "The reasons are as follows:
Click your Start Button, then just type msinfo and press Enter, please provide a screenshot of the resulting System Information window.
Thank you for the screenshot, your system is fully Windows 11 compatible.
However, your screenshot indicates Windows 11 is installed in Legacy BIOS Mode, that should not even be possible, because Windows 11 requires BIOS to be set to UEFI mode, then Secure Boot and TPM can be enabled, I think your only option will be to backup your files, and re-install Windows 11 and ensure BIOS is set to UEFI Mode.
Thanks Dave for the support all along. A moment ago a friend of mine knew my issue and helped reinstall Windows 11. The above screenshot is taken after the reinstallation. So far the functions are good, seems all restored to normal, no more error codes, etc. But I'm also aware of what you said that Windows 11 requires BIOS to be set to UEFI mode, then Secure Boot and TPM can be enabled. From the above screenshot I can see that these 2 are not enabled. While I can still use it as is, what is your recommendation? Shall I reinstall again or I can wait and see?
TPM is required for Windows security, device encryption and also for anti-cheat software if you game on your device, Windows 11 is very security heavy and without TPM, the security features will not work.
While you mentioned that the system is fully Windows 11 compatible, but in the screenshot above it showed that Secure Boot is not supported; TPM cannot be used. Is there somewhere I can change the setting/enable the functions?
You cannot enable TPM or Secure Boot when BIOS is set to Legacy, because Windows would not boot up, you need to re-install Windows in UEFI Mode to be able to enable Secure Boot and TPM.
May I know how to do that? How to re-install Windows in UEFI Mode?
This is a big job, if you have never done this before, it would be best to get someone there to help you.
1
You would need to first backup your files.
2
Create a bootable Windows 11 USB on an empty 8GB USB flash drive.
3
Then go into BIOS and disable CSM Support and enable secure Boot.
4
Then at the start of the installation, the drive would need to be converted from MBR to GPT
At the very start of the installation process, press Shift + F10, or Shift + Fn + F10 to open Command Prompt
Run this command and hit Enter:
diskpart
Run this command and hit Enter:
list disk
(Make note of the disk number you want to convert and enter it into the next command - replace X)
Run this command and hit Enter:
select disk X
Run this command and hit Enter:
clean
Run this command and hit Enter:
convert gpt
Then close Command Prompt and begin the installation.
Thanks for the advice. I got a professional to physically help me with this. We just enabled TPM but it's still in legacy mode. We didn't enable Secure Boot as we worried that it would become a system failure. So far, I've tried to run some games, and it looks fine. Is it a must to enable the secure boot? Any risk if we keep it as is?
If your games are working correctly with Secure Boot disabled, then if your system is stable, there is nothing further you need to do.
