Não consigo autorizar o acesso no Authenticator

If you have uninstalled the Microsoft Authenticator app and did not save your data in the cloud, you may find yourself unable to access your account because it requires verification through the app. Here are some steps you can take to regain access:

1. Use a Backup Method: If you have set up alternative verification methods (like SMS or email), try using those to log in.
2. Contact Support: Since you are locked out, contacting Microsoft support is essential. You can reach out to them through the support hotline. Make sure to explain your situation clearly, as they may be able to assist you in resetting your multi-factor authentication (MFA) settings.
3. Create a Trial Account: If you cannot reach support, consider creating a trial Microsoft 365 tenant. This will allow you to access the Admin Center and raise a support ticket directly from there. Remember to cancel the trial once your issue is resolved to avoid any charges.
4. Follow Up with Data Protection Team: If you manage to contact support, ask them to escalate your issue to the Data Protection team, as they specialize in these types of account recovery situations.

These steps should help you regain access to your account.

References:

• I cant log in to my business account because it is requiring Authenticator app which I do not have - Microsoft Q&A
• How Do I Regain Access to My Account After Losing Access to Microsoft Authenticator? (Urgent Request). - Microsoft Q&A