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This app can't run on your PC, to find a version/check with the software publisher?

Tawnya Werre 5 Reputation points
2026-01-19T23:55:33.5433333+00:00

This app can't run on your PC, to find a version/check with the software publisher? This is the message I receive each time I try to open a file. Please can someone help me?

Windows for home | Windows 11 | Files, folders, and storage
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  1. Randy Baroja 20,690 Reputation points Independent Advisor
    2026-01-20T00:37:33.48+00:00

    Hi,

    Thank you for reaching out, and sorry about the trouble with the app. To be clear, that message usually means Windows can’t run the app you’re trying to open. Can you tell me which app or file it is, whether your Windows is 32-bit or 64-bit, if it has ever worked before, and where you downloaded it from? This will help figure out whether it’s a compatibility issue, a corrupted file, or something else causing the problem.

    Hope to hear from you, Please leave a comment below.

    Thank you,

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  2. AI answer

    2026-01-19T23:55:38.71+00:00

    The error message "This app can't run on your PC" typically indicates that the application you're trying to run is not compatible with your version of Windows. This can happen if you're attempting to install software on a system that doesn't meet the necessary requirements or if the software is not supported on your operating system.

    To resolve this issue, you should:

    1. Check System Requirements: Ensure that your PC meets the minimum system requirements for the application you're trying to run.
    2. Contact the Software Publisher: If you're unsure about compatibility, it's best to check with the software publisher for a version that is compatible with your system.
    3. Update Windows: Make sure your Windows operating system is up to date, as updates can sometimes resolve compatibility issues.

    If the problem persists, consider looking for alternative software that is compatible with your version of Windows.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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    3 people found this answer helpful.

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