Additional settings-related features and issues within Microsoft Teams for business
Dear @Barton, Kelly,
Welcome to Microsoft Q&A.
Thanks for reaching out, from your description it sounds like you’ve completed a fresh install, but when creating a meeting in Outlook you don’t see the option to make it a Microsoft Teams meeting (either the classic New Teams Meeting button or the Teams toggle in the event window). I’d like to help you get that working.
To better assist you, could you let me know:
- Which Outlook you’re using right now? Classic Outlook for Windows or the New Outlook app,
- Whether you’re on Windows or macOS?
- Also, are Outlook and Teams signed in with the same work account?
While we wait for those details, here are some steps you can try:
If you’re on the New Outlook (Windows/macOS)
Create a new calendar event and turn on the “Teams meeting” toggle in the event window (the new app doesn’t show the old ribbon button).
If the toggle is missing, update the app, sign out/in again, and ensure the same work account is used in both Outlook and Teams. On Windows, you can also switch off New Outlook (top‑right) to use Classic Outlook, which shows the classic button.
If you use Outlook on the web, go to https://outlook.office.com, create a new event, and check for the Teams meeting toggle.
Please understand that our initial response does not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.
I hope this information helps point you in the right direction. If you run into any issues while trying the steps, or if something still doesn’t feel quite right, please don’t hesitate to reach out again. I’ll do my best to support you however I can.
Looking forward to hearing back from you with any updates or additional details.
Warm regards,
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