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how to fix error code 0x803F8001

picklee y 110 Reputation points
2026-01-21T07:08:51.5+00:00

everytime I open ibis paint, it tells me "ibisPaint is currently not available in your account. Make sure you are signed in to the Store and try again. Here’s the error code, in case you need it: 0x803F8001".. it JUST NOW has started happening and I logged out and logged back into my store account, restarted, uninstalled, idk what to do anymore

Windows for home | Windows 11 | Performance and system failures

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  1. DaveM121 869K Reputation points Independent Advisor
    2026-01-21T07:45:48.4933333+00:00

    1

    Open Command Prompt by right clicking its icon and select 'Run as Administrator'

    Run this command in Command Prompt and press Enter

    wsreset -i

    When that command completes, close Command Prompt and restart (not shut down) your PC and test if that resolves the problem.

    2

    If not, open PowerShell as Administrator, then run this command and press Enter:

    Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    When that completes, run this command and press Enter:

    Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    Close PowerShell when that completes, then restart your PC again.

    5 people found this answer helpful.
  2. The Doctor 5 Reputation points
    2026-01-21T17:49:42.4933333+00:00

    I uninstalled Notepad and reinstalled it for the Store.

    It is now working.

    I did not have a problem with Paint or the Snipping Tool

    It's ALIVE again

    1 person found this answer helpful.
  3. courtney maunder 0 Reputation points
    2026-01-21T17:22:56.62+00:00

    ive tried all of the above an nothing is working- helllppppp

    0 comments
  4. A Ali 0 Reputation points
    2026-01-21T16:21:33.9+00:00

    I have the same issue with copilot

  5. Q&A Assist
    2026-01-21T07:08:57.9066667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    The error code 0x803F8001 typically indicates that there is an issue with the Microsoft Store or the app's availability in your account. Here are some steps you can take to try to resolve this issue:

    1. Check Microsoft Store Status: Ensure that the Microsoft Store is not experiencing any outages or issues. You can check the status on the official Microsoft website.
    2. Update Windows: Make sure your Windows operating system is up to date. Go to Settings > Update & Security > Windows Update and check for updates.
    3. Reset Microsoft Store: You can reset the Microsoft Store by following these steps:
      • Press Win + R to open the Run dialog.
      • Type wsreset.exe and press Enter. This will reset the Store without changing your account settings.
    4. Reinstall the App: Since you have already uninstalled and reinstalled the app, ensure that you are installing it from the Microsoft Store and that you are signed in with the correct account.
    5. Check Account Permissions: Make sure that your Microsoft account has the necessary permissions to access the app. Sometimes, switching accounts can resolve the issue.
    6. Clear Cache: Clearing the cache of the Microsoft Store can also help. You can do this by going to Settings > Apps > Apps & features, finding Microsoft Store, and selecting the option to clear its cache.

    If the problem persists after trying these steps, you may want to contact Microsoft Support for further assistance.

    References:

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