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How to stop videos from Freezing

sylvia carter 0 Reputation points
2026-01-21T15:59:44.1733333+00:00

A lot of my videos are freezing while using Facebook and sometimes Youtube, what can be causing this and what to fix the problem, all drivers are automatically updated

Microsoft Edge | Audio and video playback | Windows 11
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  1. David-M 114.4K Reputation points Independent Advisor
    2026-01-21T16:35:05.8233333+00:00

    Hi. I'm David, and I'm happy to help you.


    Please clarify the following:

    • Does the freezing happen only on Facebook/YouTube, or on other sites too?
    • Do videos freeze at certain resolutions (e.g., 1080p) but play fine at lower quality?
    • Have you tested your internet speed recently, and is it consistent with your plan?

    Also, see if the same behavior occurs in an InPrivate window.

    To open the InPrivate window, open the browser and press "Ctrl + Shift + N".


    I await your reply.

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  2. AI answer

    2026-01-21T15:59:52.99+00:00

    Videos freezing can be caused by several factors, including network bandwidth issues, problems with the video streaming service, or hardware limitations. Here are some potential solutions:

    1. Network Bandwidth: Ensure that your internet connection is stable and has sufficient bandwidth. High-resolution videos require more bandwidth, so if you're streaming in high quality, consider lowering the resolution.
    2. Device Performance: Check if your device is running other resource-intensive applications that could be affecting video playback. Closing unnecessary applications can help improve performance.
    3. Camera and Streaming Issues: If you're experiencing freezing during video calls or streaming, it could be related to the camera or streaming device. For example, if a paired camera stops working, it may need to be reconfigured or re-paired with your system.
    4. Driver Issues: Even if drivers are automatically updated, sometimes specific drivers may still cause issues. Ensure that your graphics and network drivers are up to date and compatible with your operating system.
    5. Check for External Factors: If you are using an external monitor or other peripherals, ensure they are functioning correctly and not causing conflicts.

    If the freezing persists, consider troubleshooting your network connection or testing with different devices to isolate the issue.


    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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