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How to redeem legally paid codes from other regions

hammad safdar 0 Reputation points
2026-01-21T15:46:24.52+00:00

its my birthday my friend sent me gift via Microsoft store (minecraft game) and i can not redeam it in my region and its very anoying , his region is uk and my region is pakistan

Windows for home | Other | Apps
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  1. paulr0511 44,705 Reputation points Independent Advisor
    2026-01-21T17:37:35.0166667+00:00

    Hello, good day and thanks for your question. To add to the above, you will not be able to redeem this if you are on a different region from where the gift came from and you friend can try checking if it is eligible for a refund, as "Some products are not eligible for return or refund; unless otherwise provided by law or a specific offer, all purchases of such products are final and non-refundable. Products not eligible for return or refund include, but are not limited to, the following:"

    Digital applications, games, in-app content, in-app subscriptions, movies, TV shows and associated content, except for Microsoft digital game products and subscription services.

    Third-party subscription services billed through Microsoft.

    Gift cards and service/subscription cards (e.g., Skype, Xbox Live).

    Customized products.

    Special order products, if they are not part of a promotional offer from the Store.

    Random access memory ("RAM") products.

    Services that have been performed or consumed.

    Items on clearance or those marked with a designation such as "Final Sale" or "Non-Returnable".

    Reference links: https://support.microsoft.com/en-us/account-billing/get-a-refund-on-apps-and-games-bought-from-microsoft-81629012-aa4f-f48b-2394-8596f415072b

    https://www.microsoft.com/en-us/store/b/terms-of-sale

    Open the following link in a browser to access the refund process.

    https://support.xbox.com/en-us/help/subscriptions-billing/buy-games-apps/refund-orders

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  2. AI answer

    2026-01-21T15:46:33.9+00:00

    To redeem a code from another region, such as a gift from the UK while you are in Pakistan, you typically need to ensure that the code is valid for your region. Unfortunately, Microsoft Store codes are often region-locked, meaning that a code purchased in one region may not be redeemable in another. Here are some steps you can take:

    1. Check the Code's Validity: Verify if the code is region-specific. If it is, it may not work in your region.
    2. Contact Support: Reach out to Microsoft Support for assistance. They may provide options or solutions for redeeming the code.
    3. Use a VPN: Some users have reported success using a VPN to change their region temporarily, but this may violate Microsoft's terms of service.
    4. Ask Your Friend: If possible, ask your friend to purchase a code specifically for your region.

    It's important to follow Microsoft's guidelines to avoid any issues with your account.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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