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How can I block the NORTON ads that are constantly popping up on my screen?

J K 55 Reputation points
2026-01-17T15:18:18.8233333+00:00

Over the past couple of weeks I have been getting a popup screen from NORTON showing that I have 18 viruses (yep, always 18). I do not have any. And I cannot x it out without loosing the page I am working on. Is there a way I can block them, or better yet, a way that the Microsoft security can block them from ever intruding into my life again?

And NORTON, if you ever see this, you have just made very sure that I will never, ever use or recommend your product again. You are as bad as the scammers you tell me that you block

Windows for home | Other | Security and privacy

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  1. Linda Gentry 5 Reputation points
    2026-01-23T02:30:00.4+00:00

    I have also had this popup. I never click on ads and have never had Norton on my computer. It was driving me crazy so I may have cut my nose off to spite my face but I added threatdefender.info and axios.com to my HOSTS file and haven'e seen it since. I know it's integrated with Edge somehow, particularly with MSN.com as that is where I read my news. After I blocked both in HOSTS I wasn't able to read several MSN articles but that's fine with me since most of them are junk anyway.

    4 people found this answer helpful.
  2. Temesgen Temesgen 10 Reputation points
    2026-01-25T01:15:19.88+00:00

    3 people found this answer helpful.
  3. Q&A Assist
    2026-01-17T15:18:27.4033333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To block the Norton ads that are popping up on your screen, you can take the following steps:

    1. Use a Modern Browser: Consider using Microsoft Edge, which has built-in features to block pop-ups and known scam sites. This can help prevent unwanted ads from appearing.
    2. Install an Ad Blocker: You can install an ad blocker extension like uBlock Origin or AdBlock Plus in your browser. These tools can help block intrusive ads and pop-ups.
    3. Clear Browser Cache: Sometimes, clearing your browser's cache can help remove unwanted pop-ups. You can do this through your browser settings.
    4. Run a Full Scan with Microsoft Defender: Ensure that your system is protected by running a full scan with Microsoft Defender Antivirus to check for any malware that might be causing these pop-ups.
    5. Avoid Clicking on Ads: Be cautious not to click on any ads or pop-ups that appear, as they may lead to more unwanted software being installed on your device.
    6. Report Unsafe Sites: If you encounter a site that continuously displays these ads, you can report it to Microsoft to help improve their filtering systems.

    By following these steps, you should be able to minimize or eliminate the Norton ads that are bothering you.

    References:

    2 people found this answer helpful.
  4. Robert Harrison 0 Reputation points
    2026-01-19T22:34:15.7133333+00:00

    I am having the same problem. It only occurs when i try to sign into my juno email account. It occurs with both edge and chrome browsers.

    If Norton is doing this, they should be fined.

    Can anyone tell us how to solve this problem?

  5. EmilyS726 227.5K Reputation points Independent Advisor
    2026-01-17T20:42:51.5866667+00:00

    Hello

    If you go to Settings > Apps > Installed Apps, search for Norton, anything installed?

    If not, what type of browser do you use?

    If you use Edge, copy and paste this into your browser's address bar: 

    edge://settings/privacy/sitePermissions/allPermissions/popups

    Make sure the Blocked is turned on.

    Next, put this into the address bar: 

    edge://settings/privacy/sitePermissions/allPermissions/notifications

    And make sure you have either "Ask vbefore sending" or "Quiet notification requests" turned ON.
    And in the Allowed to send notification list, remove all.

    ==========

    If you use Google Chrome, put this in the chrome address to launch

    chrome://settings/content/notifications?search=notifications

    Turn on either "site can ask to send notification" or "don't allow sites to send notirfications".
    And also remove sites listed under "allowed to send notifications".

    Then see if you are still getting those pop ups.

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