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Windows Bug Check

Knei ​ 40 Reputation points
2026-01-23T08:15:28.5866667+00:00

I have been recently getting this:

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000133 (0x0000000000000001, 0x0000000000001e00, 0xfffff8028c3c43b0, 0x0000000000000000). A dump was saved in: C:\Windows\Minidump\012326-14062-01.dmp. Report Id: 036dcd01-1ca5-49e5-8003-30ce99966e0f.

I don't understand how to read a .dmp file so can someone help please thank you https://drive.google.com/file/d/1yFRfFY_mwyx35tczLOuW92mnx20M7O7I/view

Windows for home | Windows 11 | PC Health Checker
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Answer accepted by question author

DaveM121 886.1K Reputation points Independent Advisor
2026-01-23T08:51:12.9033333+00:00

Your minidump file indicates that it is the device driver on your AMD graphics card that is causing the system to crash

Completely remove the current AMD device driver using the widely available free DDU utility, then restart your PC and go to the AMD website to download and install a couple of slightly older version of the AMD graphics drivers they provide to try to find a version that is stable on your system.

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  1. AI answer

    2026-01-23T08:15:39.7566667+00:00

    To analyze the bug check code 0x00000133, which indicates a DPC_WATCHDOG_VIOLATION, you can follow these steps:

    1. Collect the Memory Dump File: You mentioned that a dump file was saved at C:\Windows\Minidump\012326-14062-01.dmp. This file contains information that can help identify the cause of the crash.
    2. Use Windows Debugger: You can use the Windows Debugger (WinDbg) to analyze the dump file. Here are some commands that can be useful:
      • Use the command !analyze -v to get a detailed analysis of the bug check.
      • The command !bugcheck will display the bug check code and its parameters.
      • The lm command can list the loaded modules, which may help identify faulty drivers.
    3. Check for Faulty Drivers: The DPC_WATCHDOG_VIOLATION is often caused by a driver that does not complete its work in the allotted time. After analyzing the dump file, if a specific driver is indicated, consider updating or disabling it to see if that resolves the issue.
    4. Event Viewer: Check the Event Viewer for any related error messages that may provide more context about the crash.
    5. Update Hardware Drivers: Ensure all your drivers are up to date, especially for critical components like graphics cards and network adapters.

    For more detailed instructions on analyzing dump files, you can refer to the debugging tools documentation provided by Microsoft.


    References:

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