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Hi,
We are facing issue while downloading April/May 2023 cummulative update (UUP).
Issue is not specific to a device, its same for all Win11 22H2 clients.
Excerpts from Delta Download logs from different devices in different scenarios -
Failed to send HTTP Response. Error=800704cd
Correlation vector:5gcwYotd80SxsX97.4.0.0.58.1.1.6.1.1.14, Failed to send HTTP Response. Error=800704cd
CMBITs download job end with error.
CDeltaBitsManager::ProcessRanges - Failed download ranges, return code = 0x80004005
Correlation vector:5gcwYotd80SxsX97.4.0.0.58.3.1.6.1.1.16, Download error
Correlation vector:5gcwYotd80SxsX97.4.0.0.58.3.1.6.1.1.23, Sending Response status code:504 with reason = Gateway timeout
Download timed out with 5 minutes of no progress. Cancelling download job
Correlation vector:sX5G2THp4UmtoQ1j.6.0.0.12.1.1.6.2.1.32, Download error
Correlation vector:sX5G2THp4UmtoQ1j.6.0.0.12.1.1.6.2.1.32, Sending Response status code:504 with reason = Gateway timeout
LoadFromString() failed to load the pscmdlet output as xml. Output -
DO data collection task failed with error - 0x80004005
File size does not match
CDeltaBitsManager::ProcessRanges - Failed download ranges, return code = 0x80004005
Correlation vector:Ax1DyMzeMki5IEVH.3.0.0.16.7.1.1.2.1.24, Download error
Correlation vector:Ax1DyMzeMki5IEVH.3.0.0.16.7.1.1.2.1.24, Sending Response status code:504 with reason = Gateway timeout
WUAHandler.log for all above says -
Unexpected HRESULT for downloading complete: 0x80d02002
As per our understanding Content Provider is slow, can this be the issue ?
Is there any setting we can do to have coordination in DO/DeltaDownload and ContentProvider.
We tried changing Max Download Bandwidth for DO client, made it very low but that didnt help.
We started facing this issue only with April/May UUP updates.
And this works fine in small, high bandwidth environments or if we download on just 2-3 machines.
Please help us to resolve this issue.
Thanks and Regards
Errors we are getting in other CM logs -**
UpdateDeployment logs -**
Update (Site_4A8F6B69-A30E-4ED3-988E-070A1B3D19FC/SUM_3157dbaf-04f5-49fc-baef-300bbd6d121a) Progress: Status = ciStateError, PercentComplete = 0, DownloadSize = 0, Result = 0x80d02002
Not refreshing update presence state as error CI Info status received
UpdateHandler logs -
Failed to download update (3157dbaf-04f5-49fc-baef-300bbd6d121a) content. Error = 0x80d02002. Releasing content request.
CAS failed to download update (23c69e7f-ac7a-4563-a928-5ffc636f3c0f). Error = 0x80d02002. Releasing content request.
CCMExec logs -
CancelTask failed with error 87d00215
CMBITSManager logs -
Added CMBITS job with ID:{E9F85CA2-F91D-4990-99B3-69629329C8C1}, DisplayName:Express Job
Download manifest for the job <DTSManifest Version="1"><File Source="87026828e4f2653562de89db6c69849efabc8085_9e4b1f31-799a-4786-9830-7b7e001a0857_wsus.aggregatedmetadata.cab" Destination="C:\Windows\CCM\Temp\d062634f-0b15-402b-a2ac-e3a6d1ae03cc.1{E9F85CA2-F91D-4990-99B3-69629329C8C1}87026828e4f2653562de89db6c69849efabc8085_9e4b1f31-799a-4786-9830-7b7e001a0857_wsus.aggregatedmetadata.cab"><Chunk Offset="0" Length="1048576"/></File>
</DTSManifest>
Started CTM job {EAF6FAF2-5911-4A8B-B40E-463C426BFFEB} for the CM BITS job {E9F85CA2-F91D-4990-99B3-69629329C8C1}
For CMBITS job {E9F85CA2-F91D-4990-99B3-69629329C8C1}, CTM job {EAF6FAF2-5911-4A8B-B40E-463C426BFFEB} entered phase CCM_DOWNLOADSTATUS_WAITING_CONTENTLOCATIONS
Canceling CTM job {EAF6FAF2-5911-4A8B-B40E-463C426BFFEB} for content d062634f-0b15-402b-a2ac-e3a6d1ae03cc.1
ContentTransferManager logs -
CTM_StartJob - Starting CTM job {EAF6FAF2-5911-4A8B-B40E-463C426BFFEB}
Created CTM job {EAF6FAF2-5911-4A8B-B40E-463C426BFFEB} for user S-1-5-18
CTMJob({EAF6FAF2-5911-4A8B-B40E-463C426BFFEB}): CCTMJob::ProcessProgress - entered phase CCM_DOWNLOADSTATUS_WAITING_CONTENTLOCATIONS
CTMJob({EAF6FAF2-5911-4A8B-B40E-463C426BFFEB}): Queued location request LSRequest('{D5409630-3450-41C1-A7EA-24654BC480BE}').
Cancelled CTM job {EAF6FAF2-5911-4A8B-B40E-463C426BFFEB}
Hi, @neha gupta
Thank you for posting in Microsoft Q&A forum.
How do you set the 'Allow clients to download delta content when the option is available' in 'Software Updates' in client setting?
If you set it to "Yes", try to set it to "No".
If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Add comment".
We have tried with both Yes and No, same behavior.
Also i read somewhere that this setting is irrelevant for Software Updates after SCCM 2203. Supporting article - https://www.anoopcnair.com/sccm-delta-download-is-enabled-ignoring-policy/
We noticed similar behavior in our environments.
Hi, @neha gupta
What's the SCCM version are you using?
The UUP is only supported by SCCM 2203 and above.
Hi AllenLiu, we are on higher versions only.
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Same issue here. Been looking high and low to figure this one out. Even tried using a different port (8005 default) to something else. Still no joy.
SCCM 2303 here with all standards set. All patches download properly except the UUP updates.
@neha gupta do you see this too in the datatransfer.log on the clients:
Raising event:
instance of CCM_DataTransferService_BITS_SecureFailure
{
ClientID = "GUID:002ecf8e-e651-4591-92e2-b7d878d3c3e2";
DateTime = "20230526063217.798000+000";
HRESULT = "0x80190193";
ProcessID = 1088;
ServerPath = "https://XXXXX.XXXXX.COM:443/SMS_DP_SMSPKG$/d062634f-0b15-402b-a2ac-e3a6d1ae03cc";
ThreadID = 20560;
};
Hi Kroon,
Sorry for late reply.
I dont see this error in datatransfer logs.
Hey @bkroon@me.com
What scenario you are getting this issue in ?
Are you too using some alternate content provider or you are using SCCM client itslef.
Hi all,
For us this got resolved with May cummulative updates from Microsoft. They have made quality improvements in Servicing Stack which has helped our ACP to perform as expected. No code change was required from our side.