Hi Lucus-V,
Thank you for checking in. I wanted to update the thread to confirm that I have contacted MCHOSE Support and the issue is being handled by them.
Thank you for your help
Best regards,
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I am experiencing a persistent and partial input block on my MCHOSE Jet 75. The keyboard fails to register the Space bar whenever the Left Alt key is held down.
Troubleshooting Already Performed:
Since the keyboard passes ghosting tests but the Alt + Space combination is blocked during gameplay, this appears to be a conflict somewhere. Can you please provide a solution or a specific configuration for the MCHOSE HUB to resolve this signal priority issue?
Thanks in advance
Hi Lucus-V,
Thank you for checking in. I wanted to update the thread to confirm that I have contacted MCHOSE Support and the issue is being handled by them.
Thank you for your help
Best regards,
Hi bouchidor,
Welcome to Microsoft Q&A forum. I'm happy to help.
Please make sure that the keyboard is not programed with combination ALT + Space, you may check its documentation to see if the keyboard is programed in factory.
You may also do additional test the combination ALT + Space with File Explorer or Microsoft Edge, if the window shows window menu, then the combination works as expected.
I hope that above information is helpful to you.