Getting BSOD with DRIVER_POWER_STATE_FAILURE ntoskrnl.exe 0x0000009f

Question

Getting BSOD with DRIVER_POWER_STATE_FAILURE ntoskrnl.exe 0x0000009f

JC 25

Hi all,

Starting on January 22nd, 2026, I've been experiencing BSOD crashing on my computer, all due to the same error: DRIVER_POWER_STATE_FAILURE (four failures in total, one on 1/22, two on 1/26, and one more today, 1/27).

Links to my Minidump files:
1/22 crash: https://drive.google.com/file/d/11p2UDlk4Y00JE2xR3hT1EiYq4m0TC9J6/view?usp=drive_link
1st 1/26 crash: https://drive.google.com/file/d/1ALclFYq1A2KcEDvuTn2mXfPawgrqexW2/view?usp=drive_link
2nd 1/26 crash: https://drive.google.com/file/d/1Y9Ch532AHpRJN9g2QWL_W-D-CuhqlT3B/view?usp=drive_link
1/27 crash: https://drive.google.com/file/d/1hAQx5A-0RioS6rF3qXPxHCbCcU8Zc3fx/view?usp=drive_link
**
Links to Crash Analysis Files from BlueScreenViewer and WhoCrashed:**
blue screen: https://drive.google.com/file/d/1LXV3TGyWjdX5le2UPG7ZSKCoXGffP_p_/view?usp=drive_link
whocrashed: https://drive.google.com/file/d/1L6C-9mYo36EAV_R0DnKd2qW8S2xbTXL_/view?usp=drive_link

Computer Specs:
CPU

Intel(R) Xeon(R) CPU E5-2640 v4 @ 2.40GHz

Memory

    32 GB DDR4

GPU

NVIDIA Quadro RTX 4000

Motherboard
Zsus x99-w
(Generic x99 motherboard, no website to update drivers)
SSD C:

SAMSUNG MZVLB512HBJQ-000L7  
    512 gb

SSD D:

Samsung SSD 970 EVO Plus 1TB

HDD E:

ST3000DM008-2DM166

3 TB

Ethernet 1

Realtek PCIe GbE Family Controller

Ethernet 2

VirtualBox Host-Only Ethernet Adapter

Crash Details:
The first 3 crashes occurred a within 10 minutes of starting the computer, opening my browser (firefox), and browsing the web.
The last crashed happened just after startup, I powered on my computer, walked away, and when I came back 2-3 minutes later I realized the bios screen was up (my computer doesn't take that long to boot) and there was another crash dump in the minidump file.

My computer has been working fine with windows 24H2 since June of 2025, no other failures or crashes. Windows update had updated some drivers for samsung modem+usb when I connected my phone on 1/14/2025. I looked online and some users had issues with this causing crashes on their computers.

I tried:

Tried looking in event viewer, issue seemed to be wake from sleep issue with C drive
Running chkdsk C: /x /f /r on all of my computer's disk drives (C, D, and E)
Using Samsung Magician to update device firmware, but incompatible with C: drive
Tried using Intel Driver Manager to update drivers, but no new drivers listed as available
Went to windows update, checked for new drivers, installed all optional drivers
Went to update history, took note of all drivers that were installed just before the crashes started happening. Found the Samsung Modem and USB drivers in here.
Searching online for similar issues, found some people having errors due to third party drivers.
Using BlueScreenViewer and WhoCrashed to analyze the dump files, attached output above. They pointed to the ntoskrnl.exe 0x0000009f as the culprit.

This is one of the Critical Errors in Event Viewer:
Log Name: System

Source: Microsoft-Windows-Kernel-Power

Date: 1/26/2026 5:57:11 PM

Event ID: 41

Task Category: (63)

Level: Critical

Keywords: (70368744177664),(2)

User: SYSTEM

Computer: MYNAME-Xeon-PC

Description:

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Event Xml:

<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />

<EventID>41</EventID>

<Version>10</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000400000000002</Keywords>

<TimeCreated SystemTime="2026-01-26T22:57:11.9824827Z" />

<EventRecordID>13065</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="8" />

<Channel>System</Channel>

<Computer>MYNAME-Xeon-PC</Computer>

<Security UserID="S-1-5-18" />

</System>

<Data Name="BugcheckCode">159</Data>

<Data Name="BugcheckParameter1">0x3</Data>

<Data Name="BugcheckParameter2">0xffff838a4495fc40</Data>

<Data Name="BugcheckParameter3">0xfffff8011dedc640</Data>

<Data Name="BugcheckParameter4">0xffff838a46ee4560</Data>

<Data Name="SleepInProgress">0</Data>

<Data Name="PowerButtonTimestamp">0</Data>

<Data Name="BootAppStatus">0</Data>

<Data Name="Checkpoint">16</Data>

<Data Name="ConnectedStandbyInProgress">false</Data>

<Data Name="SystemSleepTransitionsToOn">2</Data>

<Data Name="CsEntryScenarioInstanceId">6</Data>

<Data Name="BugcheckInfoFromEFI">false</Data>

<Data Name="CheckpointStatus">0</Data>

<Data Name="CsEntryScenarioInstanceIdV2">6</Data>

<Data Name="LongPowerButtonPressDetected">false</Data>

<Data Name="LidReliability">false</Data>

<Data Name="InputSuppressionState">0</Data>

<Data Name="PowerButtonSuppressionState">0</Data>

<Data Name="LidState">3</Data>

<Data Name="WHEABootErrorCount">0</Data>

</EventData>

</Event>

Any help would be appreciated, I can share the event viewer files if needed.

Thank you.

0 comments

Answer accepted by question author

Ivan B 114K Independent Advisor

Hi,

Do you have update kb5074109 installed? Is this update causing problems for several users.

Now you know that your processor is not compatible with Windows 11 and may present usability and incompatibility problems.

Now, according to the minidumps, it indicates a failure with your motherboard's audio drivers and a failure with Nvidia drivers.

Thanks

JC 25 Reputation points

2026-01-28T21:03:32.7133333+00:00

Hi Ivan,

Sorry for the late reply.

I looked in my update history and, at one point, kb5074109 was installed. I say at one point because, when I went to uninstall it, there was no option to uninstall that update. I tried using wusa /uninstall /kb:5074109 from an admin terminal window and it told me that no update by that name was installed, so it looks like it was uninstalled automatically?

Understand that the processor is not supported and that could be causing issues, that could be the issue ultimately but trying to work through all possible culprits before I change it out.

Thank you for analyzing the minidump files, I immediately updated my nvidia drivers from the official website. My motherboard manufacturer doesn't appear to have a website, so I might not have any options for updating those unfortunately.

I'll observe my system and update this post if I continue to experience crashes. Hopefully there won't be any updates and this fix works.
Ivan B 114K Reputation points Independent Advisor

2026-01-29T00:01:48.13+00:00

Hi,

I understand. If possible, please check if KB5074109 is installed. You can install this hotfix: https://www.catalog.update.microsoft.com/Search.aspx?q=5077744. Microsoft released it to correct KB 5074109, which has been causing problems for users.

Regarding compatibility, I understand your situation. However, on non-compatible computers, Microsoft will stop sending updates when your PC is identified. If you are going to keep this computer, revert to Windows 10 and register for ESU.

This information is provided here: https://support.microsoft.com/en-us/windows/windows-11-on-devices-that-don-t-meet-minimum-system-requirements-0b2dc4a2-5933-4ad4-9c09-ef0a331518f1

Please keep me updated on whether everything worked out.

If so, can you confirm the answer or not.

Thanks
JC 25 Reputation points

2026-02-03T17:11:26.3633333+00:00

Wanted to give you an update: it has been a week since the last crash and I have not experienced any abnormal behavior since.

I am not sure it was due to the faulty patch being removed, updating the drivers, removing the Samsung software, or a combination of these. But I am cautiously optimistic that we have moved past the issue.

Thanks again Ivan.

1 additional answer

Your answer

JC 25 Reputation points

2026-01-28T21:03:32.7133333+00:00

Hi Ivan,

Sorry for the late reply.

I looked in my update history and, at one point, kb5074109 was installed. I say at one point because, when I went to uninstall it, there was no option to uninstall that update. I tried using wusa /uninstall /kb:5074109 from an admin terminal window and it told me that no update by that name was installed, so it looks like it was uninstalled automatically?

Understand that the processor is not supported and that could be causing issues, that could be the issue ultimately but trying to work through all possible culprits before I change it out.

Thank you for analyzing the minidump files, I immediately updated my nvidia drivers from the official website. My motherboard manufacturer doesn't appear to have a website, so I might not have any options for updating those unfortunately.

I'll observe my system and update this post if I continue to experience crashes. Hopefully there won't be any updates and this fix works.
Ivan B 114K Reputation points Independent Advisor

2026-01-29T00:01:48.13+00:00

Hi,

I understand. If possible, please check if KB5074109 is installed. You can install this hotfix: https://www.catalog.update.microsoft.com/Search.aspx?q=5077744. Microsoft released it to correct KB 5074109, which has been causing problems for users.

Regarding compatibility, I understand your situation. However, on non-compatible computers, Microsoft will stop sending updates when your PC is identified. If you are going to keep this computer, revert to Windows 10 and register for ESU.

This information is provided here: https://support.microsoft.com/en-us/windows/windows-11-on-devices-that-don-t-meet-minimum-system-requirements-0b2dc4a2-5933-4ad4-9c09-ef0a331518f1

Please keep me updated on whether everything worked out.

If so, can you confirm the answer or not.

Thanks
JC 25 Reputation points

2026-02-03T17:11:26.3633333+00:00

Wanted to give you an update: it has been a week since the last crash and I have not experienced any abnormal behavior since.

I am not sure it was due to the faulty patch being removed, updating the drivers, removing the Samsung software, or a combination of these. But I am cautiously optimistic that we have moved past the issue.

Thanks again Ivan.

Answer 1

The DRIVER_POWER_STATE_FAILURE error (0x0000009F) typically indicates that a driver is in an inconsistent or invalid power state. Here are some troubleshooting steps you can take to resolve this issue:

Update Drivers: Since you mentioned that the crashes started after updating some drivers, particularly for the Samsung modem and USB, consider rolling back these drivers to a previous version if possible. You can do this through Device Manager by right-clicking on the device and selecting "Properties" > "Driver" > "Roll Back Driver".
Check Device Manager: Look for any devices marked with an exclamation point in Device Manager. This can indicate a problem with the driver. Update or uninstall these drivers as necessary.
Power Options: Temporarily disable power-saving features. Go to Control Panel > Power Options and set the plan to "High Performance" to see if this resolves the issue.
Event Viewer: Since you have already checked the Event Viewer, continue to monitor it for any critical errors that occur around the same time as the BSODs. This can provide additional clues about the underlying issue.
Memory Diagnostics: Run the Windows Memory Diagnostics tool to check for memory-related issues. You can access this by searching for "Memory" in the Control Panel and selecting "Diagnose your computer's memory problems".
Hardware Compatibility: Ensure that all recently installed hardware is compatible with your version of Windows. You can check the specifications for Windows 10 or 11 to confirm compatibility.
System Restore: If the issue persists, consider performing a system restore to a point before the crashes began. This can help revert any changes that may have caused the problem.
Check for Malware: Run a full virus scan to rule out any infections that could be causing system instability.

If these steps do not resolve the issue, you may need to analyze the crash dump files further using debugging tools to pinpoint the exact cause of the crashes.

References:

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Getting BSOD with DRIVER_POWER_STATE_FAILURE ntoskrnl.exe 0x0000009f

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