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Cannot link Microsoft Account to Minecraft Dungeons., can log into browser with code but get error on switch.

David Ski 0 Reputation points
2026-01-27T22:36:36.7+00:00

I am attempting to link my Minecraft Dungeons account on the switch to my Microsoft Account for online play.

I can successful log in and link Minecraft.

I attempt to link Minecraft Dungeons through the link and code provided in the game. I then successful log into the Microsoft Account and the browser says everything is successful.

However, the game says there is an error attempting to log in and will not link the accounts.

I am not logged into Minecraft dungeons on any other devices.

Windows for home | Other | Gaming

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  1. Q&A Assist
    2026-01-27T22:36:47.41+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    It sounds like you're encountering a sign-in issue when trying to link your Microsoft Account to Minecraft Dungeons on the Switch. Here are a few troubleshooting steps you can try:

    1. Check Sandbox Settings: Ensure that your device is set to the correct sandbox environment. If you're using a test account, it should have access to the same sandbox that your game is published to.
    2. Verify Account Access: Make sure that the Microsoft Account you are trying to link has access to Minecraft Dungeons. Sometimes, accounts may not have the necessary permissions to link.
    3. Clear Cache: If possible, try clearing the cache of the game or restarting your Switch. This can sometimes resolve temporary issues.
    4. Update the Game: Ensure that Minecraft Dungeons is updated to the latest version. Sometimes, issues can arise from using outdated versions of the game.
    5. Check for Multiple Logins: Double-check that you are not logged into Minecraft Dungeons on any other devices, as this can sometimes cause conflicts.

    If you continue to experience issues, consider reaching out to support forums or the game's customer support for further assistance.

    References:

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  2. Jonathan Deives 71,645 Reputation points Independent Advisor
    2026-01-27T23:10:26.8766667+00:00

    I'm sorry for the problem you're having with Minecraft, I recommend that you contact Minecraft support, they can help better with problems related to the game;

    https://help.minecraft.net/hc/en-us/request/new?ticket_form_id=360001225811

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