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Dear @Joseph McDonald,
Thank you for posting your question in the Microsoft Q&A forum.
We apologize for any inconvenience you may encounter when using our services/ products. Based on your description, kindly try these workaround steps:
Reset WinHTTP proxy
- Navigate to Command Prompt (Run as Administrator) > run:
netsh winhttp reset proxy
netsh winhttp import proxy source=ie
- Restart afterwards.
If you use VPN / security software
- Temporarily disconnect VPN and try sign-in again.
- If your VPN has a “force tunnel” or “always-on” mode, that can change which adapter Windows uses for internet detection.
Reset the network stack
- Navigate to Command Prompt (Run as Administrator) > run:
ipconfig /flushdns
netsh winsock reset
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
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