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Sending Bulk Mail.

Ananthram Singh-Rathore 20 Reputation points
2026-01-28T19:46:54.2966667+00:00
  1. Bulk Mail is not possible in Outlook
  2. Using Word > Mailings Start Mail Merge

Tried to send Mail Merge to 60-65 Recipients with several variable fields. Data Source: Excel

Only 7 Sent Copies appeared in the Outlook Sent Folder!
Have the eMails been sent to the other recipients?

Microsoft 365 and Office | Word | For home | Windows
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  1. Q&A Assist
    2026-01-28T19:47:02.7466667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    When using the mail merge feature in Microsoft Word to send emails through Outlook, it's important to note that the functionality can sometimes be limited, especially with the newer versions of Outlook. If you only see 7 sent copies in your Outlook Sent folder after attempting to send to 60-65 recipients, it could be due to several reasons:

    1. MAPI Integration: The new Outlook may not fully support the MAPI integration that Word relies on to send mail merge emails. This can result in emails not being sent even though the merge process appears to complete successfully.
    2. Recipient List: Ensure that all recipients are correctly included in the data source and that there are no errors in the email addresses.
    3. Outlook Settings: Check your Outlook settings to ensure that it is configured to send emails correctly. If you are using the new version of Outlook, consider switching back to the classic version, which has better support for mail merge operations.

    To troubleshoot further, you might want to check if any error messages were displayed during the mail merge process and verify your internet connection as well. If you need to send emails to a large number of recipients, consider using a dedicated email marketing tool that can handle bulk emails more effectively.

    References:

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  1. Doug Robbins - MVP - Office Apps and Services 322.9K Reputation points MVP Volunteer Moderator
    2026-01-30T08:47:35.56+00:00

    If seven were sent, they all should have been sent, or they may still be in the Outlook Outbox.

    If that is not the case, check the data source to make sure that there is not an empty row after the seventh record, or for some issue with the email address of the eighth record.

    If you are still having a problem post back here with your findings.

    1 person found this answer helpful.
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  2. Suzanne S Barnhill 277.1K Reputation points MVP Volunteer Moderator
    2026-01-29T02:31:59.2933333+00:00

    If you are using New Outlook, you will not be able to mail merge from Word, as New Outlook is just a rebadged version of Windows Mail and, like its predecessor, is not MAPI-compliant. For mail merge you need Outlook Classic.

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