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How to find recovery key to get going again

st aloysius 0 Reputation points
2026-02-01T21:15:37.59+00:00

My new laptop computer won’t boot after uninstalling McAfee security. Im following repair instructions. A recovery key is being requested. How do I find this? A recovery key ID ( to identify your key) is listed.

Try your Microsoft account at aka ms / my recovery key followed by a 32 digit code

drive label THOMASAB Windows -SSD 12/8/2025

Windows for home | Windows 10 | Accessibility
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  1. Rodrigo Queiroz 77,500 Reputation points Independent Advisor
    2026-02-01T21:49:11.48+00:00

    Hi, I'm Rodrigo and I will help you.
    Enter your Microsoft Account in the link below to locate your BitLocker recovery key:

    https://account.microsoft.com/devices/recoverykey

    1 person found this answer helpful.
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  2. Q&A Assist
    2026-02-01T21:15:45.7933333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To find your BitLocker recovery key, you can follow these steps:

    1. Microsoft Account: If you have linked your BitLocker recovery key to your Microsoft account, you can access it by visiting https://myaccount.microsoft.com. From there, navigate to the Devices tab, select your Windows device, and choose the option to View BitLocker Keys.
    2. Recovery Key ID: If you have the recovery key ID, you can use it to retrieve the recovery key through the Self-Service Portal if your organization has set it up. You would need to enter at least the first eight digits of the recovery key ID on the portal to obtain the full recovery key.
    3. USB Drive or Printed Copy: If you saved your recovery key to a USB drive or printed it, check those locations as well.
    4. Contact IT Support: If you are unable to find the recovery key through the above methods, you may need to contact your IT support or helpdesk for assistance.

    Make sure to keep your recovery key secure, as it allows access to your encrypted drive.


    References:

    1 person found this answer helpful.

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