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I cannot hear anything on this laptop? Audio doesnt work in youtube, netflix or anywhere seemingly?

David Canavan 20 Reputation points
2026-02-03T17:33:18.3433333+00:00

The audio on this new (ish) laptop doesnt work. Youtube, Netflix etc I cannot hear anything?

Microsoft Copilot | Microsoft 365 Copilot | Development
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  1. Q&A Assist
    2026-02-03T17:33:27.85+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If you cannot hear audio on your laptop while using applications like YouTube or Netflix, there are several troubleshooting steps you can take:

    1. Check Audio Settings: Ensure that the audio is not muted and the volume is turned up. You can check this by clicking on the speaker icon in the taskbar.
    2. Verify Audio Device: Make sure the correct audio output device is selected. Right-click the speaker icon in the taskbar, select "Playback devices," and ensure that the correct device is set as default.
    3. Update Audio Drivers: Open Device Manager and check if your audio drivers are installed and functioning properly. You can update the drivers by right-clicking on the audio device and selecting "Update driver."
    4. Run the Audio Troubleshooter: You can run the audio troubleshooter by going to Settings > System > Troubleshoot > Other troubleshooters and selecting the audio troubleshooter.
    5. Check for Windows Updates: Sometimes, updating Windows can resolve audio issues. Go to Settings > Update & Security > Windows Update and check for updates.
    6. Reinstall Audio Device: If the problem persists, you can uninstall the audio device from Device Manager and then restart your laptop. Windows will attempt to reinstall the driver automatically.

    If these steps do not resolve the issue, it may be helpful to consult further resources or support for your specific laptop model.


    References:

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