print to pdf creates a prn ??

Hello. A .prn file is a raw printer output file. Windows creates it when a print job is sent to a printer driver that is not completing the job, so instead of converting the document to PDF, it just dumps the print data to disk.

Try this:

1. Go to Settings > Bluetooth & devices > Printers & scanners.
2. Click on Microsoft Print to PDF.
3. Select Printer properties (not just "Properties").
4. Look at the Ports tab.
5. Ensure the port is set to PORTPROMPT: (Local Port). If a box labeled "Print to file" is checked anywhere in the print dialog when you are actually printing, uncheck it.

When you try to print to PDF and it creates a .prn file instead, it usually indicates that the print job is not being processed correctly by the Microsoft Print to PDF feature. A .prn file is a print file that contains the data sent to the printer, but it is not in PDF format.

Here are a few troubleshooting steps you can try to resolve this issue:

1. Check Printer Settings: Ensure that Microsoft Print to PDF is set as your default printer.
2. Update Drivers: Make sure that your printer drivers are up to date.
3. Restart Print Spooler: Sometimes, restarting the print spooler service can help. You can do this by going to the Services app, finding Print Spooler, and restarting it.
4. Try a Different Application: Attempt to print from a different application to see if the issue persists.
5. Check for Windows Updates: Ensure that your Windows is fully updated, as updates can fix bugs related to printing.

If the problem continues, consider reaching out to Microsoft Support for further assistance.