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Reviewing Encrypted Email Messages

Richard Long 341 Reputation points
2023-05-23T22:22:09.9266667+00:00

We're an MS365 org and use Exchange 365 for email. Users occasionally forward me encrypted messages from external senders that are protected by Microsoft Purview Message Encryption to investigate whether they're legitimate or not. Since the messages weren't originally sent to me, I'm not able to view them. Is there a way to review such messages as an admin through an MS365 Admin Center?

Thanks

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Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft Security | Microsoft Purview
Accepted answer
  1. Carlos Solís Salazar 18,201 Reputation points MVP Volunteer Moderator
    2023-05-23T23:58:56.45+00:00

    Thank you for asking this question on the Microsoft Q&A Platform.

    I understand that you require to read encrypted emails (that are encrypted with Purview)

    You can use Microsoft Purview eDiscovery tools to decrypt your emails

    https://learn.microsoft.com/en-us/microsoft-365/compliance/ediscovery-decryption?view=o365-worldwide

    Hope this helps!

    Accept Answer and Upvote, if any of the above helped, this thread can help others in the community looking for remediation for similar issues.

    NOTE: To answer you as quickly as possible, please mention me in your reply.

    2 people found this answer helpful.

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