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my Microsoft store is not opening, when I try to open it, it just shines and closes please help me and also windows insider program doesn't respond when I try to open in updates

Kevin Larks 0 Reputation points
2026-02-09T04:21:22.8766667+00:00

My Microsoft store is not opening, when I try to open it, it just shines and closes please help me and also windows insider program doesn't respond when I try to open in updates

Windows Insider program | Windows Insider preview | Microsoft Store
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  1. CrazyKats 15,495 Reputation points Volunteer Moderator
    2026-02-09T17:47:31.7733333+00:00

    Hi Kevin,

    There was an outage over the weekend,

    but it has since been resolved.

    Have you tried Resetting the Store using

    Run WSRESET-i

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  2. Q&A Assist
    2026-02-09T04:21:32.8766667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If your Microsoft Store is not opening and closes immediately, you can try the following troubleshooting steps:

    1. Check for Windows Updates: Ensure that your Windows is up to date, as updates can fix bugs related to the Microsoft Store.
    2. Reset Microsoft Store: You can reset the Microsoft Store by going to Settings > Apps > Apps & features, finding Microsoft Store, and selecting the option to reset it.
    3. Check Microsoft Store Install Service: Press the Windows Key + R, type services.msc, and press Enter. Locate the Microsoft Store Install Service, right-click it, and select Restart. If it’s disabled, set it to Automatic and start it.
    4. Create a New User Account: Sometimes, user profiles can become corrupted. You can create a new user account and see if the issue persists there.
    5. Check for VPN Issues: If you are using a VPN, it may interfere with the Microsoft Store. Try disconnecting from the VPN and see if that resolves the issue.

    If the Windows Insider Program is also unresponsive, ensure that your system is fully updated and consider restarting your device after performing the above steps.


    References:

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