If you're trying to add a new email account to Desktop Outlook and it's only allowing you to use your Gmail address, there are a few things to consider. The new Outlook for Windows supports various account types, including IMAP accounts. However, if you're not seeing the option to add an IMAP account, it might be due to the following reasons:
- Account Type Limitations: Ensure that the email account you are trying to add is configured to allow IMAP access. If it's a service that doesn't support IMAP, you won't be able to add it as an IMAP account.
- Profile Configuration: Sometimes, issues with your Outlook profile can prevent you from adding accounts. You might want to create a new profile and try adding the account again.
- Manual Configuration: If the automatic setup isn't working, you can try manually configuring the account settings. In the Mail Setup dialog, select "Add" and then choose to manually configure server settings or additional server types.
- Outlook Version: Make sure you are using a version of Outlook that supports the account type you are trying to add. The new Outlook for Windows supports IMAP accounts, but older versions might have limitations.
If you continue to have issues, consider checking the account settings or consulting the Outlook support documentation for more detailed troubleshooting steps.