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Power automate flow is not triggering

Nitya Vijayvargiya 0 Reputation points
2026-02-19T16:47:58.0733333+00:00

I have created a flow in two different power automate:

  1. In automate, I have trigger: when a new record is created(Business Central): whenever a new PR is created the flow should be triggered, but it is not triggerring for one company and for one company it is triggering in same environment, it is a custom API.
  2. In another automate, i have trigger: when a file is created but still the flow is not triggerring.

What can be the issue?

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  1. simo-k 83,550 Reputation points Volunteer Moderator
    2026-02-19T17:08:42.4133333+00:00

    Microsoft Q&A(en-us) does not support Power Platform.
    For questions about Power Platform (PowerApps, PowerAutomate, etc.), please ask in the official dedicated community below.
    Power Platform Community

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  2. AI answer

    2026-02-19T16:48:10.7733333+00:00

    There could be several reasons why your Power Automate flows are not triggering as expected. Here are some common issues to check:

    1. Data Loss Prevention (DLP) Policies: If your flow is violating a DLP policy, it may be suspended, preventing the trigger from firing. Check with your admin to see if there are any DLP policies that might be affecting the connectors used in your flows.
    2. Trigger Configuration: For the flow that triggers on a new record in Business Central, ensure that the trigger is correctly configured and that the API is set up properly. If it works for one company but not another, there might be differences in the configuration or permissions for those companies.
    3. Connection Issues: Verify that the connections used in your flows are valid and that there are no authentication issues. If the connection is broken or expired, the flow will not trigger.
    4. Environment-Specific Problems: If the flows are in the same environment, ensure that there are no specific settings or configurations that differ between the companies that could affect the flow's operation.
    5. Trigger Conditions: Review the conditions set for your triggers. If the conditions are not met, the flow will not initiate. Make sure that the conditions accurately reflect your requirements.
    6. Check for Errors: Sign in to Power Automate and check the details of your flows for any error messages that might indicate why the triggers are not firing. This can include issues with the flow's trigger or connection problems.

    By investigating these areas, you should be able to identify the cause of the triggering issues in your Power Automate flows.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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