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How to fix WHEA logger event 17?

R1Geeel 0 Reputation points
2026-02-21T15:26:53.7066667+00:00

Log Name: System

Source: Microsoft-Windows-WHEA-Logger

Date: 2/21/2026 9:17:28 PM

Event ID: 17

Task Category: None

Level: Warning

Keywords:

User: LOCAL SERVICE

Computer: 4del0n

Description:

A corrected hardware error has occurred.

Component: PCI Express Root Port

Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1C:0x2

Secondary Bus:Device:Function: 0x0:0x0:0x0

Primary Device Name:PCI\VEN_8086&DEV_7A3A&SUBSYS_50011458&REV_11

Secondary Device Name:

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" />

<EventID>17</EventID>

<Version>1</Version>

<Level>3</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x8000000000000000</Keywords>

<TimeCreated SystemTime="2026-02-21T15:17:28.2821561Z" />

<EventRecordID>3460927</EventRecordID>

<Correlation ActivityID="{614d7379-d367-45c7-8c22-9bbde41fb29d}" />

<Execution ProcessID="4196" ThreadID="8608" />

<Channel>System</Channel>

<Computer>4del0n</Computer>

<Security UserID="S-1-5-19" />

</System>

<EventData>

<Data Name="ErrorSource">4</Data>

<Data Name="FRUId">{00000000-0000-0000-0000-000000000000}</Data>

<Data Name="FRUText">

</Data>

<Data Name="ValidBits">0xdf</Data>

<Data Name="PortType">4</Data>

<Data Name="Version">0x101</Data>

<Data Name="Command">0x407</Data>

<Data Name="Status">0x10</Data>

<Data Name="Bus">0x0</Data>

<Data Name="Device">0x1c</Data>

<Data Name="Function">0x2</Data>

<Data Name="Segment">0x0</Data>

<Data Name="SecondaryBus">0x0</Data>

<Data Name="SecondaryDevice">0x0</Data>

<Data Name="SecondaryFunction">0x0</Data>

<Data Name="VendorID">0x8086</Data>

<Data Name="DeviceID">0x7a3a</Data>

<Data Name="ClassCode">0x30400</Data>

<Data Name="DeviceSerialNumber">0x0</Data>

<Data Name="BridgeControl">0x0</Data>

<Data Name="BridgeStatus">0x0</Data>

<Data Name="UncorrectableErrorStatus">0x0</Data>

<Data Name="CorrectableErrorStatus">0x1</Data>

<Data Name="HeaderLog">00000000000000000000000000000000</Data>

<Data Name="PrimaryDeviceName">PCI\VEN_8086&amp;DEV_7A3A&amp;SUBSYS_50011458&amp;REV_11</Data>

<Data Name="SecondaryDeviceName">

</Data>

</EventData>

</Event>

Windows for home | Windows 11 | PC Health Checker
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  1. DaveM121 884.2K Reputation points Independent Advisor
    2026-02-21T16:03:27.42+00:00

    The Hardware ID listed in that event trace resolves to the Intel PCI Express Root Port as the cause of that event.

    The best option would be to go to the support page for your PC on the manufacturers website, then from there, download and reinstall (not update) the version of Intel Chipset drivers they provide.

    If you have any difficulty locating that support page, click your Start Button, then just type msinfo and press Enter, please provide a screenshot of the resulting System Information window.

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  2. AI answer

    2026-02-21T15:27:04.2266667+00:00

    To address WHEA logger event 17, which indicates a corrected hardware error related to the PCI Express Root Port, you can follow these steps:

    1. Check Hardware Connections: Ensure that all hardware components, especially those connected via PCI Express, are properly seated and connected. Loose connections can lead to errors.
    2. Update Drivers: Make sure that all drivers, particularly for the motherboard and PCI Express devices, are up to date. Visit the manufacturer's website for the latest driver updates.
    3. BIOS/UEFI Update: Check if there is an update available for your BIOS/UEFI firmware. Sometimes, hardware compatibility issues can be resolved with a firmware update.
    4. Monitor System Stability: Since this event indicates a corrected error, monitor your system for any further occurrences. If the error persists, it may indicate an underlying hardware issue that needs addressing.
    5. Run Hardware Diagnostics: Use built-in hardware diagnostics tools or third-party software to check for hardware issues, especially with the PCI Express devices.
    6. Check Event Viewer: Continue to monitor the Event Viewer for any related warnings or errors that might provide more context about the hardware issue.

    If the problem continues or worsens, consider consulting with a professional technician to diagnose potential hardware failures.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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