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Can't Install WhatsApp app through Microsoft Store on my Galaxy Book 4 Laptop | Error Code: 0X80244007

Cosmic Blue 15 Reputation points
2025-10-27T19:18:03.3366667+00:00

I recently bought a Samsung Galaxy Book 4 laptop. While I was trying to install WhatsApp app from Microsoft Store, it always says "RETRY" with warning of "SOMETHING WENT WRONG". Can anyone help me with this.

Error Code: 0X80244007

Please find attachments for better understanding. Thank You.image

Windows for home | Windows 11 | Microsoft Store
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  1. Jay MH 0 Reputation points
    2026-02-23T15:15:08.8833333+00:00

    Hello All,

    Thanks to all who have replied/suggested a workaround.

    I too faced this issue and tried the methods mentioned (wsreset.exe, installing whatsapp via command, re-register the store, flush the dns ).

    The issue still persists.

    As mentioned by @Cosmic Blue the whatsapp installer.exe redirects to the Microsoft Store.

    Please reply if anyone has any workaround.

    Thanks.

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  2. Cosmic Blue 15 Reputation points
    2025-10-28T07:40:51.0566667+00:00

    Hey Rez.

    I solved my problem using Chatgpt. I had to re-register Microsoft Store and reset internet dns etc. Thank you for your support.

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  3. Restee Miranda 14,040 Reputation points Independent Advisor
    2025-10-28T13:39:34.1233333+00:00

    Thank you for the update. I'll be upvoting and saving your workaround to be included as a troubleshooting for others having the same problem.

    Feel free to upvote and accept my answer if it helped you, so other users can find solutions. 

    All the best, 

    Rez 

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  4. Restee Miranda 14,040 Reputation points Independent Advisor
    2025-10-27T20:42:09.4333333+00:00

    Hello there Cosmic,

    Thanks for reaching out. The error code 0x80244007 when trying to install WhatsApp from the Microsoft Store on your Galaxy Book 4 usually points to a Windows Update or Store connectivity issue. Here’s how you can fix it:

    1. Reset the Microsoft Store cache Press Win + R, type wsreset.exe, and hit Enter. This will clear the Store cache and reopen the Store.
    2. Check Windows Update services Press Win + R, type services.msc, and make sure these are running:
    • Background Intelligent Transfer Service (BITS): Set to Automatic
    • Windows Update: Set to Manual or Automatic
    1. Repair or Reset the Microsoft Store app Go to Settings > Apps > Installed apps > Microsoft Store > Advanced options Click Repair. If that doesn’t help, click Reset.
    2. Use Winget to install WhatsApp directly Open Windows Terminal (Admin) and run:

    winget install --id 9NKSQGP7F2NH --source msstore -e

    1. Download WhatsApp directly If Store-based install still fails, go to WhatsApp’s official site and download the desktop installer.

    Let me know how it goes.

    Regards,

    Rez

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