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Question

We can't sign in to your account

Juan Manuel Sarmiento Saenz 0

Hola, estoy intentando utilizar un laptop que no usaba desde hace meses, necesito recuperar unos archivos que tengo en el disco duro.

Una vez encendido, cuando ingreso mi usuario y contrasena me aparece un mensaje de error "We can't sign in to your account" dice que se soluciona deslogeandose y volviendo a logear, pero me sigue presewntando el mismo mensaje.

El inconveniente es que no me permite ver los archivos que tenia en el disco con el file explorer.

Que me sugieren que haga?

2 answers

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Answer 1

Hello there,

You might be logged into a different account hence you cannot see the files on this account.

If you try to sign in to Windows and receive the error message, "We can't sign in to your account", or you see an action center notification saying “You’ve been signed in with a temporary profile,” Windows will create a temporary profile and sign you in to that one.

Here are some things to try to get signed back in to your Windows profile: https://support.microsoft.com/en-us/windows/windows-error-message-we-can-t-sign-in-to-your-account-18d55f00-a6e7-9106-29ee-54fa223c0ca8

Hope this resolves your Query !!

--If the reply is helpful, please Upvote and Accept it as an answer–

Answer 2

Kapil Arya 8,541 MVP Volunteer Moderator

Hola,

Mira si esta solución te ayuda:

https://www.kapilarya.com/fix-we-cant-sign-into-your-account-in-windows-10

¡Haznos saber si esto te ayudó!

Nota: El enlace incluido en esta respuesta hace referencia a una publicación de blog de un Microsoft MVP de confianza.

*Translated with Google.

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We can't sign in to your account

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