We need to disable pinch-to-zoom, but I can't find the pinch-to-zoom feature in Settings - Touch Panel.

Hello 金文 覃, thanks for contacting Microsoft Community.

To help us understand why the behavior differs between environments, could you please help confirm a few details about your device?

1) How is this device used?

• Kiosk
• HMI / industrial panel
• POS system
• General‑purpose laptop or desktop

2) What is the exact device model? (For example: laptop model, industrial touchscreen model, or all‑in‑one device)

3) Windows version details

Please run winver and share:

• Windows edition
• Version
• OS build number

The reason we’re asking is that on our test environment (Windows 11 22H2), the “Pinch to zoom” option is visible under Settings → Bluetooth & Devices → Touchpad → Scroll & zoom (as shown in the screenshot).

However, that option applies only to precision touchpads, not to the touchscreen itself. On some devices (especially kiosks, HMI panels, or systems without a precision touchpad), this setting does not appear at all, and touchscreen pinch‑to‑zoom is handled differently.

Once we have your device model and Windows build, we can confirm:

• Whether your device exposes a precision touchpad vs touchscreen‑only input
• Whether this is expected behavior for your hardware and Windows SKU
• What the most appropriate next step is for your specific setup

Thank you for your cooperation - this information will help us give you a precise and accurate recommendation.

Hope you found something helpful here. Please let me know if you need further assistance.

Ivy Bui

Your reply is completely unhelpful.

My problem is that I can't find the zoom function in the touch panel.

On Windows 11 there is no user-facing “pinch-to-zoom” toggle for the touchscreen in Settings > Touch. The Touch page mainly controls three- and four-finger gestures and edge swipes, not two‑finger pinch zoom.

Available system touch settings:

• In Settings > Bluetooth & devices > Touch, the options are:
  • Three- and four-finger touch gestures (On/Off)
  • Touch screen edge gestures (swipe from left/right edge)
• Disabling Three- and four-finger touch gestures only affects those multi‑finger gestures. It does not disable two‑finger pinch‑to‑zoom.

Because of this, pinch‑to‑zoom on the touchscreen is controlled either:

• By the specific app (for example, a WebView2-based app can disable pinch zoom via CoreWebView2Settings.IsPinchZoomEnabled), or
• By touchpad settings/registry for precision touchpads only (not for the touchscreen).

For WebView2-based applications (including some embedded browsers):

• Use CoreWebView2Settings.IsPinchZoomEnabled = false; in application code to prevent users from using pinch gestures to scale web content.

For precision touchpads (not the screen):

• The ZoomEnabled registry value under the precision touchpad tuning keys controls whether two‑finger zoom is enabled on the touchpad, but this does not affect the touchscreen.

On Windows 11 IoT Enterprise 22H2, disabling touchscreen pinch‑to‑zoom globally via Settings is not supported; it must be handled per-application (for example via WebView2) or via custom input filtering at the application level.

References:

• Touch gestures for Windows
• Three-finger and four-finger touch interactions don’t work in Windows apps
• CoreWebView2Settings.IsPinchZoomEnabled Property
• Precision touchpad tuning (touchpad-tuning-guidelines)