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How to fix Error details Session ID 5635908505f24148af6ddf85180aee6b?

Sohail Ahmad 0 Reputation points
2025-07-19T17:17:57.75+00:00

I am getting this Error but I am the Global Administrator.

{"sessionId":"5635908505f24148af6ddf85180aee6b","subscriptionId":"","resourceGroup":"","errorCode":"401","resourceName":"","details":"You do not have permission to access this page. Guest users are not allowed to configure sync. Please use another administrator account."}

Error details Session ID 5635908505f24148af6ddf85180aee6b Resource group name Subscription ID Resource ID Error code 401 Details You do not have permission to access this page. Guest users are not allowed to configure sync. Please use another administrator account.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
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  1. Harem Rafhat 0 Reputation points
    2026-03-06T07:26:57.5666667+00:00

    To install this app, enable sideload apps mode and re-initiate the install. If you can't enable it, ask your system administrator to unlock the device for sideloading (0x80073CFF)

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  2. Harem Rafhat 0 Reputation points
    2026-03-06T07:25:43.8866667+00:00

    To install this app, enable sideload apps mode and re-initiate the install. If you can't enable it, ask your system administrator to unlock the device for sideloading (0x80073CFF)

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  3. Harem Rafhat 0 Reputation points
    2026-03-06T07:25:20.4566667+00:00

    To install this app, enable sideload apps mode and re-initiate the install. If you can't enable it, ask your system administrator to unlock the device for sideloading (0x80073CFF)

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  5. hossein jalilian 13,360 Reputation points Volunteer Moderator
    2025-07-19T19:01:56.9266667+00:00

    Thanks for posting your question in the Microsoft Q&A forum.

    This error occurs when you're signed in with a Guest account, even if it has Global Administrator rights because Guest users are blocked from configuring Entra ID Cloud Sync or other privileged actions. To fix it, use a Member-type account instead. You can either switch to an existing Member admin or create a new user directly in your tenant with the Global Administrator or Hybrid Identity Administrator role. Then, sign in with that Member account and try again. Guest accounts, regardless of permissions, are not allowed to perform these operations.


    Please don't forget to close up the thread here by upvoting and accept it as an answer if it is helpful

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