How to get my mouse cursor back

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How to get my mouse cursor back

Muhammad Usman 40

I have tried many ways like going into device manger but mouse on other pointers is gone, I have looked at many YouTube videos but nothing (windows R, settings, power shell, etc

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Answer 1

Norah-L 6,690 Microsoft External Staff Moderator

Good day Muhammad Usman!

Thank you for reaching out. From what you described, it sounds like the mouse cursor is missing or not visible on the screen. You’ve already tried several common troubleshooting steps, but the issue persists.

On some laptops (especially 2‑in‑1 or touch‑enabled devices), when the touchscreen is active, Windows may temporarily hide the mouse cursor during touch input, as your finger becomes the primary “pointer.”

If this is the case to your device, please try the following steps to test whether the touchscreen is interfering with the mouse cursor:

Press Win + X > M (Device Manager)
Expand Human Interface Devices
Disable HID‑compliant touch screen
Restart the device: Press Win + X > Press U, then R (Restart)
After restarting, press Ctrl (or Ctrl + Alt + Del) to check whether the cursor location appears

If the given method does not resolve your issue, please share a few more details so we can narrow it down further:

What is your device manufacturer and model (for example, Dell, HP, Lenovo)?
Were there any recent changes before the issue started, such as Windows updates, driver updates, or system changes?
Have you tried switching between Dark mode and Light mode to see if cursor visibility changes?
If you connect a different mouse (USB or Bluetooth), does the issue still occur?

I look forward to your response so we could determine the next steps if needed!

Best regards.

Muhammad Usman 40 Reputation points

2026-03-15T16:48:37.8433333+00:00

Good day to you too!, HID‑compliant touch screen is not under Human Interface Device only the driver I2C HID Devices.
Muhammad Usman 40 Reputation points

2026-03-15T16:53:32.23+00:00

BACKGROUND INFORMATION! the driver mouse and other pointers was there and when I uninstalled it and restarted it, the cursor came back, and it happened every day until the driver disappeared then HID‑compliant touch screen and I2C HID Device had a symbol on then and when I uninstalled them and restarted the computer the cursor came back but then that method stopped working it’s Samsung galaxy book 3
Norah-L 6,690 Reputation points Microsoft External Staff Moderator

2026-03-16T03:37:00.3833333+00:00

Hi Muhammad!

Thank you for the additional details.

Please try visiting Samsung’s official support download page to manually reinstall the drivers instead of instead of using the generic Windows drivers, here's how:

Go to: https://www.samsung.com/us/support/downloads/?model=N0002500

Note: This is a third‑party website operated by Samsung, not by Microsoft. The content and downloads are maintained by the device manufacturer.

From there, select your exact laptop model

Since the mouse cursor relies on the I2C HID input stack, reinstall the following drivers in this order:

Chipset / Serial IO / Touchpad drivers

After downloading, extract and install each driver manually, then restart the PC.

Hope this helps. Please let me know how it goes!

Yours sincerely.

Answer 2

nobuko c 123.9K Independent Advisor

Hello,

Could you explain in more detail what you mean by “the mouse cursor does not appear as other pointers”?

For example, does it mean the cursor disappears when it should change to an I‑beam, a hand icon, or a resize pointer?

Or does the cursor itself completely vanish?

Also, when did this issue start happening?

Did it occur after a Windows Update, installing an application, connecting an external monitor, or changing any settings?

Muhammad Usman 40 Reputation points

2026-03-15T06:10:17.21+00:00

I mean the driver “mouse and other pointers” and non of those
nobuko c 123.9K Reputation points Independent Advisor

2026-03-15T14:30:28+00:00
Thank you for your reply.

Just to confirm, when you say “mouse and other pointers,” do you mean that you checked

the drivers in Device Manager and none of them seem to be the cause of the problem?

To understand the issue better, could you tell me:

Which cursor is not appearing?

The arrow pointer disappears while typing and only the blinking text cursor (I‑beam) is visible,

or

The text cursor (I‑beam) does not appear when you click inside a text field.

When did this problem start happening? Knowing the timing will help determine whether a System Restore point can be used.
Muhammad Usman 40 Reputation points

2026-03-15T16:52:52.28+00:00

Er… I do not really understand what I need to tell, the timing is well, the driver mouse and other pointers was there and when I uninstalled it and restarted it, the cursor came back, and it happened every day until the driver disappeared then HID‑compliant touch screen and I2C HID Device had a symbol on then and when I uninstalled them and restarted the computer the cursor came back but then it stopped working

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