HOW CAN I DOWNLOAD THE touchscreen

To restore a deleted touchscreen driver in Windows 11, use Device Manager and Windows Update so Windows can reinstall it automatically.

Important: Do not uninstall or remove drivers this way on Windows Arm-based devices such as Surface Pro X, Surface Pro 9 with 5G, Surface Pro (11th Edition), Surface Laptop (7th Edition), Surface Laptop 13-inch (1st Edition), or Surface Pro 12-inch (1st Edition). On those devices, removing drivers may require a full system reset to restore them.

1. Open Device Manager and rescan for the touchscreen
   1. In the search box on the taskbar, type device manager, then select Device Manager.
   2. Expand Human Interface Devices.
   3. If Intel(R) Precise Touch Device or HID-compliant touch screen are missing (because they were deleted), go to the Action menu at the top and select Scan for hardware changes.
   4. Wait while Windows detects the touchscreen hardware and reinstalls the drivers. If needed, restart the PC.
2. Make sure Windows Update is installing drivers
   1. Right-click Start and select Settings > Update & Security > Windows Update > Advanced options.
   2. Under Update options, turn Receive updates for other Microsoft products when you update Windows to On.
   3. Go back to Windows Update and select Check for updates.
   4. Install all available updates. If there is a View optional updates link, open it, select all optional updates (these can include drivers), then select Download and install.
   5. Restart the device after all updates finish.
3. If using a Surface device and touch still does not work
   1. Open the Surface app (install it from Microsoft Store if needed).
   2. In Help & support, select Check for updates to open Windows Update and install any Surface drivers and firmware.
   3. If touch still does not work, follow the guidance in Restore or reset Surface for Windows to use Reset this PC, then test touch again.
4. If the touchscreen still does not work
   • For Surface devices, follow the steps in Steps to try if your Surface Pen won't ink or write, which includes manually installing Surface touch drivers and firmware.
   • For other Windows PCs, after Windows Update and Device Manager rescan, contact the device manufacturer if the touchscreen is still not detected.

After reinstalling, test by opening a browser and trying to scroll, pinch to zoom, swipe from the right, and long-press to confirm touch is working.

References:

• How to fix touch issues on your Surface touchscreen
• What to try if a touchscreen doesn't work in Windows
• Steps to try if your Surface Pen won't ink or write
• Touchscreen Devices
• Legacy Touchscreen, Touchpad, and Pen Resources