Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
The button to add phone number doesn't show up
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I had an old number on my Microsoft account and deleted it. Now it wont let me add a new number to my account
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
The button to add phone number doesn't show up
The button for add phone number is missing
For personal Microsoft accounts, Microsoft now says you can no longer add a phone number as a new security method. Their current support article states: “For increased security, you can no longer add a phone number” when adding a new way to verify sign-in.
That still doesnt help me
Follow these steps to add a new phone number to the Microsoft account after removing the old one:
If the page does not allow adding the number or shows that the number is already used:
Also note:
If sign-in or alias changes are still blocked, use the guided support tool linked from the "Change the email address or phone number for your Microsoft account" article to troubleshoot sign-in and alias issues.
References: