installing new printer

On Windows 11, common causes of problems installing a new printer include the printer not being detected, missing or outdated drivers, or connection issues (USB or network). Use these steps to troubleshoot and install the Canon TR8620a.

1. Confirm power and connection

• Make sure the printer is turned on.
• If using USB: ensure the cable is firmly connected to both the printer and the PC.
• If using Wi‑Fi: ensure the printer is connected to the same wireless network as the Windows 11 PC (check the printer’s display/menu for network status).

2. Check if Windows already sees the printer
3. Select Start > Settings > Bluetooth & devices > Printers & scanners.
4. Look for the Canon TR8620a in the list.
   • If it appears, select it and try printing a test page.
5. Add the printer in Windows 11 If the printer is not listed:
6. In Settings > Bluetooth & devices > Printers & scanners, next to Add a printer or scanner (or Add device), select Add device.
7. Wait for Windows to search for printers. This can take a few minutes.
8. When the Canon TR8620a appears, select it and then select Add device.
9. If Windows does not find the printer automatically
10. In Printers & scanners, when the search completes, select The printer that I want isn’t listed (or Add a new device manually if shown).
11. In the Add Printer window that opens, follow the on‑screen instructions to add the printer manually (for example, by IP address for a network printer or by selecting it from a list of devices).
12. Update or install printer drivers

• After the printer installs, check Windows Update for driver updates:
  • Go to Settings > Windows Update and install any available printer or Canon‑related updates.
• For more detailed driver steps, see the guidance in How to download and install the latest printer drivers.

6. If installation still fails

• Use the troubleshooting steps in Fix printer connection and printing problems in Windows to diagnose issues with the print spooler, connectivity, or driver problems.

If the problem persists after these steps, remove any partially installed Canon printer entries from Printers & scanners, restart the PC and printer, and repeat the add‑printer process.

References:

• Add or install a printer in Windows

Hello

What exactly is the difficulty you ran into?

Did you use the official driver from Canon https://www.usa.canon.com/support/p/pixma-tr8620a?srsltid=AfmBOooliWISEDq9Ak_jYMnnFNjyupatVZUNjXcXCXHPrCa1opn-ysY0

If you already downloaded and installed it, but still cannot add your printer, I need to know if you ran into any error message, if so what does it say?

Any details you can provide would be helpful, otherwise no one can simply tell you why without knowing the issue and its behavior first.