Free lifetime MS that came with my new HP laptop?

Hi, I'm John! I will help you with this.

I believe you’re referring to a perpetual license, like Office 2024 (one-time purchase, not subscription).

Do you see any “Activate Office” prompt when opening Word?

This type of license does not expire and is tied to your Microsoft account after activation.

Please check if you actually have it:

• Go to: https://account.microsoft.com/services
• Sign in with your Microsoft account
• Look for something like “Office Home 2024”.

If it’s there, you can install it from that page.

Click "Add comment" to let me know.

Regards,

John J.D.

On a new HP laptop there are typically two different “free” Microsoft offers:

1. Preinstalled Microsoft 365 trial (most common)
   • If a “Let’s get started” screen appears with options to Try, Buy, or Activate Microsoft 365, the device has a 1‑month trial of Microsoft 365 Family, not a lifetime license.
   • There is no product key from HP unless a Microsoft 365 product key card was explicitly purchased.
   • From that screen, choose to start the trial or buy Microsoft 365 with a Microsoft account.
   • Details: see “My new Windows PC came with Office but I can't find a product key” in the product key article.
2. Digital license for Office or Microsoft 365 included with the PC
   • If a paid Office/Microsoft 365 product was bundled with the laptop, a digital product key is transmitted to the PC when Windows is activated. There is no printed key.
   • To use it, sign in to Windows, then open an Office app such as Word from Start or by searching for “Word” on the taskbar.
   • When Word starts, it should show a message that Office is included and guide through activation with a Microsoft account.

If no Office apps are visible:

• Search for Word, Excel, or PowerPoint from the taskbar to confirm whether Office is installed.
• If Office is not installed and no bundled license is shown, install a trial or purchase Microsoft 365 as described in the Try or buy Microsoft 365 article, or use Microsoft 365 Online for free in a browser with a Microsoft account.

Note: Consumer devices do not normally include a “free lifetime” Microsoft 365 subscription; offers are usually time‑limited trials or one‑time‑purchase Office for a single PC.

References:

• Using product keys with Microsoft 365
• Find your Office apps in Windows
• Try or buy Microsoft 365