I scheduled my certification exam, however i did not receive any email.

Confirmation emails are handled by the exam delivery partner, but the key indicator of a successful booking is the appointment shown in the Microsoft Learn profile.

Since the appointment appears under Microsoft Learn → Credentials → Appointments as “coming up soon,” the exam is scheduled. The missing email is typically a notification issue, not a booking failure.

To proceed and verify more thoroughly:

1. Confirm the appointment in Learn
   • Go to the Learn profile appointments page (Microsoft Learn → profile → Credentials → Appointments) and verify the date, time, and exam code are correct. If it is listed there, the booking is active.
2. Check email and spam/junk folders
   • Check all email folders (including spam/junk) for messages from the exam delivery partner (for Microsoft certification exams this is usually Pearson VUE) and from Microsoft.
   • If multiple email accounts are used (work/school and personal), check each one that might be associated with the Learn profile.
3. Verify with the exam delivery partner
   • For appointment and scheduling issues (including missing confirmation emails), contact the exam delivery partner directly:
     • Pearson VUE Support: use the contact channel listed under “For Exam appointment and scheduling issues” in the Credentials support article.
4. If the appointment does not look correct or disappears
   • If the appointment is missing or looks incorrect in the Learn profile, or the delivery partner cannot find the booking, open a ticket with Credentials Support so they can review the certification account and exam registration details.
   • Go to the Credentials Support portal as described in the support article and submit a request under Product Family: Learning → Service: Microsoft Credentials.

These channels (Pearson VUE Support for scheduling/appointment issues and Credentials Support for certification account issues) are the official paths to resolve confirmation and booking problems.

References:

• Credentials support
• Can’t see my scheduled Microsoft exam?????? - Microsoft Q&A